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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

We are seeking an exceptionally seasoned and strategic APM Lead (Application Performance Monitoring) - Senior Infrastructure Engineer with a strong Forward Deployed Engineering (FDE) focus. This role combines deep technical leadership in APM with hands-on, customer-facing engineering to deliver tailored observability solutions within complex enterprise environments.

This role serves as both a top-tier technical authority and a forward deployed partner, working closely with internal stakeholders and external customers to design, implement, and optimize performance monitoring solutions in real-world environments. You will bridge product/platform capabilities with customer-specific needs, ensuring observability platforms directly support reliability, scalability, and business outcomes.

In this role, you will establish the long-term vision for APM capabilities while rapidly developing and deploying customized solutions. You will influence architectural decisions across application, platform, SRE, and cloud teams, embedding performance engineering, proactive detection, and data-driven optimization into the full software development lifecycle.

Success in this position will be defined by clear, measurable outcomes: materially improving application performance, reducing the frequency and severity of customer-impacting incidents, shortening time to detection and root-cause resolution, and equipping engineering teams with trusted, high-fidelity performance insights at enterprise scale. This role is expected to drive durable operational improvements, strengthen platform reliability and resilience, and increase engineering velocity by making observability more actionable, consistent, and embedded in day-to-day delivery. Equally important, you will convert field experience into repeatable patterns, scalable solutions, and strategic recommendations that shape enterprise observability standards and influence broader technology direction.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Works to achieve operational targets with major impact on the infrastructure engineering department or job area results and contributes to the development of goals for area of responsibility.
2. Designs, builds, manages, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
3. Develops and applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
4. Manages large infrastructure projects and programs aligned with organizational strategy and regulatory requirements.
5. Collaborates with cross-functional teams and external partners to integrate new technologies and continuously improve infrastructure standards and processes.
6. Troubleshoots and resolves