Manager - Fund Operations
Great-West LifecoAbout the role
- Full Time Permanent position
- Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
Further details on our benefits package can be accessed here Benefits (life-careers.com)
Role Overview
Manages a team or acts as senior technical lead within a team responsible for providing funds operations services, ensuring delivery of service outcomes and quality standards.
- You will be responsible for the delivery of all services by the ILIM Treasury Team in an efficient and controlled manner.
- You will have the opportunity to work with the management team in Securities Servicing to input and contribute to the development of the area.
- You will report to the Senior Manager Asset Servicing
Team Background
- The Treasury Team together with the Settlements Team make up ILIM Trade Support, and form part of Asset Servicing within ILIM BTS.
- This team has responsibility for post trade execution services, as well as facilitating clients in meeting their regulatory responsibilities under EMIR.
- The role has 4 direct reports. One of the reports shares their time with the Settlements Team.
What you will help us to achieve
- Manages a team or acts as senior technical lead within a team responsible for providing funds related services and/or strategic projects. Plan and agree objectives, service levels, production schedules and priorities with the team and have KPI reporting and metrics to measure results, ensuring delivery of service outcomes and quality standards.
- Manage the resources available within the team to meet significant peaks and troughs of activity while maintaining provision of excellent service outcomes.
- Ensure controls are in place to manage the operational risks inherent with activity carried out in your area.
- Manage relationships with internal and external stakeholders to ensure clients receive a high standard of service.
- Provide leadership and talent management. Lead, develop and motivate team members. Set goals and direction for team members and monitor performance.
- Work closely with the team to regularly review systems, processes and procedures, the quality of output, activity levels and new activities. Drive the ongoing development of automation, new systems and processes.
- Manage overall operational team targets, ensuring that overall progress against agreed SLA targets are met, taking mitigated action where any deviations are escalated.
- Any other duties as assigned by your manager.
More specific responsibilities will include
- Managing a team responsible for trade matching and settlement in respect to cash and money market instruments.
- Ensuring trades and payments are reflected accurately on ILIM systems for accounting and investment Book of records
- Ensuring ILIM’s daily cash flow obligations are met without loss or penalty
- Overseeing all active collateral management processes on behalf of ILIM clients
- Onboarding activities, including new and ongoing due diligence in respect to trading facilities, and sharing responsibilities with the Settlements Team Manager for non-BAU Trade Support related onboarding activities
- Driving the ongoing development of our system capabilities and streamlining of existing operational processes.
- People management including setting annual objectives, performance appraisals, career pathways discussions and regular team meetings.
- Keeping abreast of regulatory, market and industry developments and assessing the implications for the team’s activities.
- Ensuring appropriate controls are in place and adhered to to mitigate the operation
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