Senior Technical Claims Specialist II, Commercial Excess and Specialized Claims

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

Liberty Mutual has an immediate opening for an Excess Coverage and Specialized Senior Technical Claims Specialist II as part of our Excess, Coverage and Specialized Claims Unit.

 

In this role, under moderate direction, you will handle a book of Commercial Casualty Excess/Umbrella and Specialized claims, throughout the entire claims life cycle.   Claim types include, but are not limited to Class Actions, Mass Torts, and Specialty claim across the United States. Complex Excess  and Coverage experience is required.  

 

The Senior Technical Claims Specialist determines coverage, investigates highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, manages the litigation, negotiates a settlement, authorizes and pays the claim. Demonstrates the highest level of expertise and sound judgment in complex matters; often serves as a subject matter expert.

 

Please note, you will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change.

 

Responsibilities:

• As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. 
• Review lawsuit documentation and supporting documents, claims file, investigation, etc.  Establish actions to be taken to resolve lawsuit.  Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
• Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
• Responsible for managing the practices and billing activities of outside counsel.  Accountable for security of financial processing of claims, as well as security information contained in claims files.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.  May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Leads and participates in special projects and performs other duties as assigned.   

 We are focusing on candidates who have:

• Experience in coverage review and determination is required.
• Primary experience with Class Action and Mass Torts.
• Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more.                                                                                                                                                                                                                      

Qualifications

• Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability.
• Expert ability to identify and solve problems, achieve results and execute thoroughly.
• Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience.
• Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more.
• Adjusters license is required.

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and