Director, Food & Beverage

Sede del torneo con mayor convocatoria del mundo, el Waste Management Phoenix Open, favorito de los fanáticos, TPC Scottsdale es una combinación magistral de desafío y confort para el juego, que atrae a los mejores deportistas y a los golfistas amateurs por igual. Ubicado en el escarpado Sonoran Desert, y rodeado por las impactantes McDowell Mountains, TPC Scottsdale cuenta con dos canchas de competición para que los jugadores disfruten, el mundialmente famoso Stadium Course y el deslumbrante Champions Course. Siendo la única propiedad en Arizona del PGA TOUR, usted podrá experimentar los niveles de calidad y servicio normalmente reservados para los profesionales del TOUR.

¡Mejore su carrera como parte de nuestro equipo con la red TPC!

Ensure that the daily operation of the food and beverage department achieves established goals and objectives in sales, profitability and member/guest and employee satisfaction levels.

QUALIFICATIONS

• High school diploma or equivalent education, plus two or three additional years of hospitality management education or similar education or equivalent experience
• Must be familiar with a variety of the food and beverage concepts, practices, and procedures. Thorough knowledge of general business administration practices, sanitation guidelines and state liquor laws as applied to food and beverage service operational practices and procedures as would be acquired through at least eight years of similar experience in progressively responsible positions
• Prior supervisory experience required 

 

RESPONSIBILITIES/DUTIES

• Responsible for the hiring, training, and proficiency of employees in the Food & Beverage Department
• Plan for and schedule manpower, equipment, and supply requirements for the Food and Beverage Department and maintain accountability for the cost, utilization, and performance of employees and equipment
• Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card charges
• Maintain control of employee uniforms, ensuring that employee wear uniforms and name tags, and that uniforms are kept in proper condition, clean and are readily available at all times to employees
• Implement and operate within all guidelines, policies, procedures, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc., and implement the PGA TOUR Golf Course Properties mandatory standards of operations as they relate to Food & Beverage Operations
• Maintain responsibility for kitchen and loading dock cleanliness, organization, sanitation and preventative equipment maintenance procedures and standards.
• Assume responsibility for and assist in the cleanliness and proper set-up of dining room, meeting and banquet rooms, and pub/cocktail lounges, beverage carts and midway grilles, snack bars, and check maintenance of all equipment in these areas
• Sell meeting and banquet rooms, meet with potential members/clients, show facilities and assist in planning as needed, maintain current client files, banquet promotional materials, banquet event orders, deposits and billings
• Ensure quantity levels of food and beverage products and maintain quality standards in production
• Develop and maintain the marketing and promotional programs as they relate to the Food & Beverage Department
• Assume responsibility as the manager/supervisor on the floor (front-of-house) during all meal periods ensuring food and service standards are maintained
• Verify the accuracy of prices, State and Federal taxes, tips, and other charges on all guest checks and accurately operate the Point of Sale System as outlined in the Operating Procedures Manual
• Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal laws, rules and regulations, relating to the Alcohol, Cigarette, and Tobacco Division
• Establish, implement and maintain internal controls for the department.
• Assist in the development of the Annual Food & Beverage Budget/Plan, and manage by that budget/plan
• Implement and monitor internal financial controls for the Food & Beverage Department including payroll policies, procedures, and controls, with an emphasis on utilizing the Kronos system to manage labor costs
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