Director, Counseling and Psychological Services

Director, Counseling & Psychological Services 

 

California State Polytechnic Pomona (Cal Poly Pomona), a nationally ranked and innovative public university known for its hands-on, real-world education, invites nominations and applications for the position of Director of Counseling & Psychological Services (CAPS). This is an excellent opportunity for an experienced and student-centered mental health leader to guide a dedicated team of professionals serving a diverse and vibrant student body. Cal Poly Pomona seeks a director who will champion a culture of inclusion, transparency, and equity; strengthen alignment between the division and CAPS and Survivor Advocacy Services (SAS); balance accountability with compassion; and foster team cohesion and a shared commitment to holistic student well-being.

Reporting to the Senior Associate Vice President for Equity and Belonging, the director will provide strategic leadership and clinical oversight for mental health services for approximately 26,000 students.  The successful candidate will be a visible and engaged campus partner, offering significant clinical experience, skills in organizational development and change management, current college mental expertise, and an established record of effective leadership and supervision.

 

Position Summary:

The Director of Counseling & Psychological Services (CAPS) will provide direct oversight for a team of over 10 clinicians, two survivor advocates, administrative staff, and an associate director.

In addition to the above job duties, the Director:

• Provides overall administration and strategic direction of the Counseling and Psychological Services (CAPS) and Survivor Advocacy Services (SAS)
• Assesses CPP’s student counseling and survivor advocacy needs to develop and facilitate each unit’s services and programs
• Engages in personnel management and fiscal planning
• Innovates, designs and implements programs and services designed to specifically support the goals of the Division of Student Affairs
• Formulates, implements, and evaluates polices and procedures
• Manages and oversees the departmental budget
• Prepares annual reports and handles special projects
• Provides clinical supervision for non-licensed counselors
• Involved in development of campus-wide policies and procedures regarding student health and wellbeing needs 
• Provides therapy, outreach, consultation, crisis intervention, and training
• Must actively and visibly embrace a community mental health approach to move CAPS in that direction and away from a private practice model

 

Required Education and Certifications

• Master’s degree in psychology or a related field
• Must be a fully licensed mental health clinician in good standing with the state of California. Acceptable credentials include: Licensed psychologist, LCSW, LMFT, and/or LPCC
• Valid CA Driver’s License

 

Required Experience and Skills

• Minimum of three years of successfully leading a university counseling center or mental health organization in a similar setting of comparable scale and complexity; including experience supervising a diverse team of professionals of licensed and unlicensed clinicians
• Demonstrated expertise with clinical mental health models, accreditation standards, and policy and procedures related to the field of psychology
• Knowledge and experience with integrated with health and wellbeing models
• Evidence of success in supervising and evaluating employees, resolving conflicts, and encouraging team cooperation among diverse staff
• Background in developing and facilitating programs, outreach services, consultation, and mediation interventions
• Expertise and/or experience in crisis intervention and working with a broad range of presenting problems and constituencies
• Skill in data collection, needs assessment, and analyzing metrics to assess effectiveness and improve quality of services
• Robust and culturally responsive clinical skills that meet the needs of a multicultural, multigendered, and multi-aged clientele; ability to use these skills in a variety of situations within their leadership
• Superior oral and written communication skills; including demonstrated ability to develop effective oral presentations, facilitate an open exchange of ideas, and write clear and concise notes, documents, and reports
• Superior interpersonal skills and the ability to collaborate with and respond to multiple constituencies and make meaningful connections at all levels of an organization
• Demonstrated ability make independent decisions, exercise sound judgment, and to multi-task and set priorities
• Knowledge of Electronic Medical Re