DVP Sales - East

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. 

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. 

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. 

Job Description

The Divisional Vice President, Sales – East Region will join a high performing group of seasoned performing group of seasoned second-line leaders dedicated to scaling one of the premier enterprise sales organizations in the industry. Our Enterprise Sales Team is dynamic, disciplined, and motivated - driven by a shared mission to be the best in the business. We are passionate about delivering world class customer experiences and helping global brands understand how the right technology infrastructure transforms their business outcomes. 

You’ll be leading a team that sells a Forrester top ranked platform to some of the most recognized brands in the world. 

What You’ll Do 

Lead, Inspire, and Build Exceptional Teams 

• As a second line leader, you will foster a contagious, line leader, you will foster a contagious, line leader, you will foster a contagious, highline leader, you will foster a contagious, high-performance culture—motivating, inspiring, and enabling your teams daily. 

• You will coach leaders and reps on best practices, assess performance, develop talent, and optimize individual and collective contributions across the region. 

Own Divisional Performance and Market Execution 

• You will design, build, and operate your territory strategy and lead your organization to meet and exceed goals across revenue, hiring, and retention—quarterly and annually. 

• You are accountable for driving sustained growth and operational excellence in the division. 

Be Present, Strategic, and Hands-On 

• You will be “in the room” with your teams—supporting complex client engagements, guiding strategic pursuits, and demonstrating what great looks like. 

• You know how to construct, negotiate, and win high value, enterprise-wide deals and are prepared to lead from the front. 

Drive Operational Rigor and Sales Excellence 

• You bring strong discipline in structured sales methodologies (e.g., MEDDPICC) to ensure qualification excellence, pipeline integrity, and forecast accuracy. 

• You create an environment where your reps are continuously requalifying deals, communicating clearly, and raising the bar on performance. 

Enable Strategic Alignment and Cross-Functional Partnership 

• You will direct and optimize the flow of sales information—leads, contracts, orders, billings—to ensure operational clarity, predictability, and targeted improvements. 

• You will collaborate closely with Solutions Consulting, Marketing, Customer Success, Finance, and other teams to ensure aligned execution and a unified customer experience. 

Recruit and Develop Future Leaders 

• You will identify, attract, and develop world class sales talent—building a strong leadership bench and accelerating career growth for high performers. 

Who You Are & What Makes You Qualified 

• A proven builder of talent. You’ve led elite sales teams and transformed raw potential into top 100% performers. 

• Cross functional relationship builder. You proactively build strong partnerships across Success, Solutions, Finance, Services, and more. 

• Calm under pressure, urgent in execution. You balance patience with a strong sense of urgency and accountability. 

• Experienced in partner ecosystems. You bring strong experience in scaling and enabling channel and partner motions. 

• A developer of future leaders. You have a track record of el