IT Delivery Manager

Cirrus Aircraft’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed sixteen million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more at cirrusaircraft.com.

Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilot’s license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate.  We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.

The IT Delivery Manager is responsible for leading and facilitating cross functional teams to support product delivery and system operations using industry best practices, guiding solution design that aligns with the IT strategic roadmap, and delivering value to business partners. The Delivery Manager works with a Product Owner and other business stakeholders to determine scope and priorities, plan budget, manage expectations, regularly report on product and team progress, and coordinate product feature delivery across the enterprise.   The Scrum Master provides servant leadership to an agile team by educating and coaching agile team members and stakeholders to maximize efficiencies, delivering incremental customer value, and embracing continuous improvement.  This position will be part of the Information Technology team.

Duties and Responsibilities/Essential Functions

• Lead cross functional teams including internal resources and third parties/vendors in daily stand-ups, iteration planning and reviews while monitoring the product delivery and team progress.
• Identify and manage risks, mitigate impediments, and negotiate dependencies within and across teams to assist team in meeting deliverable commitments.
• Collaborate with Product Owners and Technical team members to understand business problem, product(s) and ensure user work is defined, prioritized, and delivers on target scope.
• Promote and maintain open and clear lines of communication with team members and stakeholders to ensure the team’s success.
• Manage agile development tools to support product backlog, sprint workload, team capacity, and test plans.
• Manage post-release product incidents to resolution and conduct root cause/corrective action follow-up activities.
• Create, maintain, and communicate status document for inclusion in the IT initiative portfolio and dashboard(s).

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Bachelor’s degree in a relevant field of study or equivalent experience
• 4+ years’ work experience leading a team using agile practices.
• PMP and Agile/Scrum certifications preferred
• Basic knowledge of the software development life cycle (SDLC)
• Embrace a growth mindset and Servant Leadership mentality
• Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.
• Ability to effectively manage competing work demands and multiple initiatives at the same time.
• Preference for work experience in delivering work that supports enterprise solutions used by Sales, Marketing, and Service. Such solutions include CRM, service and repair operations, organization websites and applications, and learning management systems.

Competencies

To perform the job successfully, an individual