Director Sales (Consumer Products-Amazon)

Be part of a team that values safety, inclusion, and excellence

We are one of the largest U.S. railroads transporting the nation’s freight across 28 western states and 3 Canadian provinces. As a member of our team, you will play a role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world.  

We are committed to a culture where all employees are included, belong, and have equal opportunity to achieve their full potential. Come make a difference with us!

Learn more about BNSF and our Benefits

Job Location: Fort Worth
Other Potential Locations: Fort Worth, TX 
Anticipated Start Date: 09/01/2026
Number of Positions: 1 
Salary Range: $125,000-$155,000

Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date.

BNSF’s Marketing team serves as a primary contact for all BNSF customers, working to make the shipping experience as easy and seamless as possible. From onboarding new customers to handling rate and service requests to answering billing questions, the Marketing team is focused on building strong customer relationships and ensuring effective communication throughout the shipping process. The team is organized into several critical business units to cater to diverse customer needs and industry demands: Agriculture and Energy, Consumer Products, and Industrial products, alongside specialized units for Customer Support, Forecasting, and Planning. Each of these units plays a role in tailoring our marketing strategies and services to meet the unique requirements of our wide-ranging customer base, ensuring a comprehensive and responsive approach to customer service and engagement.

 

This is a full-time position located in Fort Worth, TX. For certain positions, including this one, employees can work one day per week remotely.  Our leaders also foster a culture where work life balance, which requires flexibility for when life happens, is important and respected.

Travel- 30-50%

 

This Director Sales – Consumer Products will lead the commercial strategy for Amazon’s portfolio, a rapidly growing customer within BNSF’s intermodal Truckload and Parcel segment. This role is the primary commercial point of contact for Amazon’s rail freight team, coordinating across Amazon’s robust team structure including Operations, Procurement, Network Design, Security, Equipment, Performance, External Sales, and Technology to ensure seamless service and continued growth. The ideal candidate will be dynamic in driving main focus areas for Amazon which includes account management, growth focus, service performance, customer strategies, and internal alignment with BNSF leadership and collaborative teams.

 

DUTIES & RESPONSIBILITIES:

Position BNSF as the premier intermodal service provider, creating brand preference and competitive differentiation.

Continuously evaluate BNSF’s service offerings and pricing to ensure profitability while maintaining market competitiveness.

Develop sales collateral, customer presentations, and competitive analyses to support business development efforts.

Stay informed on political, legislative, economic, and environmental factors affecting the intermodal marketplace.

 

Customer Engagement

Act as the primary commercial contact for Amazon.

Drive for growth through diversified products and unique products.

Provide proactive solutions to daily customer challenges, ensuring customer satisfaction and business continuity.

Lead contract management and negotiations, aligning agreements with Amazon’s evolving needs and BNSF’s business objectives.

Develop and execute account growth strategies that drive profitable expansion within Amazon’s multi-million-dollar portfolio.

Service Performance & Operational Collaboration

Provide Amazon with regular updates on network service performance, working cross-functionally with BNSF teams to improve reliability and reduce shipment dwell times.

Partner with Intermodal Operations and Service Design teams to raise shipment visibility and develop strategic solutions that enhance Amazo