Manager, Behavioral Health- Full Time Days, Morristown Medical Center

The Manager of Performance Improvement for Behavioral Health provides leadership in designing, implementing and evaluating quality improvement initiatives at the enterprise, service line, site and program levels. The position bridges clinical expertise with data-driven methodologies to improve patient outcomes, operational and financial efficiency and regulatory compliance. 

1. Quality: Lead the development, implementation and monitoring of multiple mediums to large quality and performance improvement strategies/initiatives at the enterprise, service line, site and program level. 

2. Performance: Work with and educate program leads and teams in designing, facilitating, implementation, monitoring, and reporting on performance improvement initiatives.

3: Quality Assurance: Interface with site quality managers for the system to align program, service line, and system quality improvement initiatives with regulatory requirements. 

4: Project Management: Develop, coordinate and deliver/implement project implementation plans at the enterprise/service line, department, and program levels in coordination with service line leadership, managers and coordinators. 

5. Performance Improvement:  Analyze quality metrics, patient outcomes, and operational data to identify performance improvement opportunities and interventions

6. Quality: Develop and maintain collaborative relationships with system, hospital, service line and departmental leadership to develop and implement inter/intra departmental quality and performance improvement projects and solutions.

7. Performance: Assist with identifying, designing, maintaining and reporting on service line, departmental and program key performance indicators and metrics. 

8. Performance: Coaching/assisting program leads and teams with collecting, collating, analyzing and visualization data and metrics for reporting and program review.

9. Performance: Facilitate cross-functional teams through PDSA cycles and other improvement methodologies.  

10. Operations: Organize, develop and support the design of productivity and utilization metrics for the service line, departments, and programs for actionable improvement and program management outcomes and projects.

11. Education: Provide mentorship and education on quality and performance improvement methodologies to team members at all levels including use of tools, resources and support.

12. Quality: Create and maintain dashboards and other KPI reporting structures in collaboration with service line leadership for reporting to stakeholders and senior leadership. 

13. Supervisory: Supports the team through professional development, evaluations and objective setting.

Required:
1. Master’s Degree in Healthcare Administration, Public Health, Business Administration, Operations Management, Organizational Performance Management, Systems          Engineering or related field. 

2. in lieu of a Masters at least 7 years of equivalent experience and a Master Black Belt in Lean Six Sigma

Preferred:
1. Strong knowledge of Lean or other performance/quality improvement methodologies 

2.  Change management experience in healthcare

3.  Performance and/or project management experience in healthcare  

4.  3 yrs of healthcare experience, Behavioral health experience preferrable 

ABOUT US

At Atlantic Health System, our promise to our communities is;  Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ
• Overlook Medical Center, Summit, NJ
• Newton Medical Center, Newton, NJ
• Chilton Medical Center, Pompton Plains, NJ
• Hackettstown Medical Center, Hackettstown, NJ
• Goryeb Children's Hospital, Morristown, NJ
• CentraState Healthcare System, Freehold, NJ
• Atlantic Home Care and Hospice
• Atlantic Mobile Health
• Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for  the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years 
• Best Places to Work in Healthcare - Modern Healt