Customer Tech- Salesforce Solution Architect - Senior - Tech Consulting - Open Location
EYAbout the role
Salesforce Solution Architect – Senior
The opportunity
This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Our Salesforce practice drives enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.
As a Senior Application Systems Engineer, you will be at the forefront of developing and integrating user interfaces across diverse platforms such as mobile, web, and tablet. Utilizing standard tools and agile methodologies, your contributions will be crucial in delivering technological solutions that drive our organization's revenue generation.
Your key responsibilities
In this role, you will identify customer requirements and develop front-end components and services that are integral to our software architecture. You will be expected to actively contribute to business processes or solutions, selecting methodologies judiciously to meet client service metrics, quality, risk management, business growth, and teaming objectives.
- Define and execute deliverables with efficiency
- Manage completion of deliverables and maintain engagement economics reports
- Track resource plans and budgets, and handle project statuses
- Participate in client sessions as a workstream member or team lead
- Travel is required based on client needs, and you will be expected to maintain a chargeability level with billable hours to external clients.
Skills and attributes for success
To thrive in this role, you will need a blend of technical and interpersonal skills that will make a significant impact on our projects.
- Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
- Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
- Experience in Salesforce (SFDC) CRM and multiple end to end implementations
- Salesforce integration experience, and experience with a variety of middleware tools
- Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls
- Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows
- Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state
- Knowledge of Salesforce configuration and platform capabilities
- Work with developers to define and create specifications for any custom code or data migration requirements
- Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery
- Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts
- Agile delivery methodologies
- Proficiency in application development tools
- Quality assurance and software development expertise
- Systems integration skills
- Building relationships, client trust, and emotional agility
- Comp
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