Director of Facilities

At Van Metre, we believe that each employee contributes directly to our growth, success, and culture.  We are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a newly created Director of Facilities position, located in North Carolina and South Carolina, and will provide support to the site teams and operation’s team. 

The Director of Facilities reports to the Vice President of Facilities and directly supports the operations for North Carolina/South Carolina, and the Property Managers, Service Managers and Service Teams to ensure a high level of low-cost, value-added maintenance provided consistently in the market. This position is also responsible for implementing and managing capital projects.

Essential Duties & Responsibilities: 

• Provide emergency assistance.
• Provide guidance and oversight of mechanical equipment operations and inspection processes.
• Responds immediately and acts in conjunction with Operations and People Operations/Risk Management as consultant and coordinator in disaster situations such as hurricanes, earthquakes, tornadoes, floods, snowstorms, fire, and other natural and manmade disasters.
• Assist with acquisitions, as needed.
• Responsible for interviewing Service Manager applicants and, upon request, service team applicants.
• Assists with maintaining Van Metre standards.
• Supervise any assigned floating maintenance positions.
• Assists CMs in recruiting, interviewing, and retaining maintenance associates.
• Assists in vendor and company purchasing compliance.
• Assures that all associates, contractors, and vendors work in a safe manner, in a clean and organized environment, follow all OSHA (and other regulatory body) requirements, follow all company safety practices, and use personal protective equipment appropriately.

In addition, Director of Facilities will have responsibility for both of the following areas:

Capital Project Management Responsibilities:

• Evaluates and recommends capital improvements. Reports progress of capital projects to management.
• Negotiates pricing and contracts with contractors and subcontractors.
• Coordinates contract documentation.
• Maintains capital project schedules.
• Provide and maintain a forecast of capital funds spending.
• Participates in Annual Capital Budgeting.
• Participates in 5-year capital budgeting.
• Coordinates lien waivers, warranties, and certificates of insurance throughout the project.
• Coordinates land and ADA surveys and plans implementation for compliance.

Support Responsibilities:

• Partner with Operations to provide leadership to the site teams. Both office and service.
• Review and oversight of service tickets, make ready units and preventive maintenance program in LEO247 and Yardi for the assigned portfolio.
• Responsible for training related to the daily responsibilities of a service associate, whether in a classroom or on-site.
• Assists in the introduction of new initiatives, on-going training for existing associates, and participates with the Acquisition department.
• Facilitates on-boarding for all maintenance service positions to inform new associates of Van Metre standards.
• Follow-up on training topics in one-on-one or small group environments.
• 30, 60, 90-day on-site follow-up of new hires to monitor progress or address issues.
• Travels frequently to various communities for on-site meetings, training, inspections, and project management.
• Provides written feedback notes outlining the strengths and recommendations for additional training for each new associate to the Vice President Facilities, Director of Operations, NC, and Property Manager.
• Participates in the design, development, and delivery of career development plans for site associates.
• Recommends continued education programs for new hires to enhance their knowledge or skills required for the job.
• Trains new company initiatives to corporate and site associates.
• Assists with the coordination and oversight of purchasing through vendor pricing negotiations.
• Provide contract oversight.
• Identifies top performers at the service manager and service tech levels who are interested in professional growth and develops them by mentoring them in categories beyond the usual skill set of their current position.
• Provides specific feedback to PMs/Director Operations on under-performing associates.
• Ensures quality standards are maintained at all locations.
• Assist onsite Service