Senior Technical Program Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations - US: Austin

Cloudflare is seeking a highly skilled and self-motivated Technical Program Manager to lead and manage various company-wide initiatives and projects spanning multiple quarters and teams within Product Engineering.  Your main responsibility will be to work cross functionally across product, engineering, design, marketing, security, billing, technical operations, infrastructure, legal, and more to build and execute on the overall strategy. 

You will play an active part in collecting requirements, setting up deliverables, reporting progress, managing stakeholder expectations, and working with various functions to deliver success. You will partner with various product and engineering counterparts to determine available options, manage stakeholder expectations, and execute against the roadmap.

This job involves managing multiple stakeholders and accommodating teams dispersed across multiple time zones. 

The ideal candidate is process driven but remains flexible and iterative, someone who loves to tackle new challenges, really enjoys bringing people together as a team, and driving them towards success. 

You will be reporting into the Engineering Program Management Organization (PMO). 

Major areas of responsibilities

• Understand technical requirements of assigned engineering programs
• Effectively balance risk and achieve business objectives 
• Obtain clear requirements, plans, and decisions to proactively tackle critical gaps and mitigate risk
• Drive creation and roll out of scalable processes to meet product and engineering team goals
• Set up regular feedback cycles and ensure buy-in from contributors on program plan & roadmap
• Provide regular status updates to stakeholders and senior management
  
  

Desirable skills and knowledge 

• BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience 
• 10+ years experience in technical program management and a desire for continuous improvement
• Proven track record on creating realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver with predictability
• Excellent oral and written communication, proven track record of effective communication at various levels including executive level
• Experience working with multiple time zones and multiple cross functional teams
• Strong competency with Confluence, JIRA (admin-level experience strongly preferred), and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc)  
• Servant leader who has successfully gained authority with peers by demonstrating empathy, providing support and motivating others
• Comfortable managing tight deadlines, changing priorities, and ambiguity.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts