Physical Security Program Manager - Onsite

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

POSITION SUMMARY

Responsible for developing and implementing strategies, policies, and procedures to protect the organization’s personnel, assets, and facilities from physical threats.  This includes overseeing the design, implementation, and maintenance of physical security systems, conducting risk assessments, and ensuring compliance with relevant regulations.

DESCRIPTION

Duties and Responsibilities

• Strategic Planning & Policy Development
  • Develop and implement security strategies by creating comprehensive plans to mitigate risks and protect the organization’s assets.
  • Create and maintain detailed policies and procedures related to all aspects of physical security, including but not limited to badge systems, camera systems (and related servers), building access guidelines, overall badge policies, and data retention procedures.
  • Conduct Risk Assessments to identify potential vulnerabilities and threats to physical security and develop mitigation strategies.
  • Ensure compliance with regulations by adhering to relevant local, state, and federal laws and regulations related to security and support audit readiness, compliance efforts, and customer requirements.
  • Drive the adoption and implementation of policies, programs, and standards across the organization.
• Security System Management
  • Oversee security system design and implementation, including access control systems and camera systems.
  • Investigate new technologies to proactively recommend security enhancements.
  • Manage security vendors ensuring vendors meet performance expectations and comply with all company policies.
  • Monitor and maintain security systems ensuring all systems are functioning properly and efficiently.
  • Manage access control and visitor management by overseeing the processes for granting access to facilities and tracking visitor activity.
  • Serve as subject matter expert for all physical security designs, builds, integrations, and variance requests.
  • Perform access level reviews to determine that all users have appropriate access to security systems for their job function; add/remove access as required.
  • Perform badge level access reviews to ensure no employees or contractors have access to spaces not required for their job function and creating, adjusting, and removing access levels to ensure all security requirements are met.
• Team Collaboration & Training
  • Collaborate with various departments (including but not limited to Facilities, IT, Legal, and Vendor Management) to integrate security measures into overall operations.
  • Provide security training and create awareness programs to educate employees on security protocols and best practices, including mandatory employee training as needed.
  • Provide security system training to Facility Managers to ensure all systems are being used effectively, correctly, and consistently across the organization.
• Incident Response & Reporting
  • Respond to physical security incidents by managing and coordinating responses to security breaches and emergencies.
  • Conduct investigations of any incidents and recommend corrective actions.
  • Prepare reports and documentation by maintaining accurate records of security incidents, system performance, and other relevant information, as well as providing ad-hoc reports based on approved requests.
• Project Management
  • Oversee the planning, execution, and completion of all projects related to physical security.
  • Prioritize tasks and manage time effectively while balancing multiple projects and responsibilities.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High School Diploma, bachelor’s degree, preferred.
• 8+ years’ experience in security systems management.

Skills, Abilities, and Knowledge

• Strong verbal communication skills; strong writing and composition abilities.
• Strong technical knowledge: understanding security systems, technologies and best practices.
• Advanced knowledge of Lenel and Milestone programs with working knowledge of other similar systems
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization.
• Strong influencing and negotiation skills; consultative and collaborative work s