Sr. Application Administrator – Hadoop Machine Learning Platform - DataRobot

Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Overall Purpose

This role is responsible for managing, supporting, and optimizing data and analytics applications within the organization. Serving as a Subject Matter Expert (SME), this position ensures that the applications are aligned with current business needs and are effectively utilized by end-users.

Essential Functions

• Act as the primary administrator and owner of assigned application(s).
• Provide system and application support to employees, troubleshoot issues, and oversee escalations if needed, maintaining ownership until resolution.
• Design the application(s) to align with business requirements and enable integration with other systems.
• Establish best practices for application management, security, and performance optimization.
• Propose and lead automation efforts, utilizing scripts and other tools to streamline processes.
• Implement solutions to address specific business or operational needs.
• Research and assess third-party applications to ensure alignment with business goals.
• Configure, document, and support third-party applications as needed.
• Analyze and resolve application incidents, working closely with vendors for product support.
• Identify and implement process improvements for increased efficiency.
• Define and monitor key metrics, KPIs, and SLAs with stakeholders.
• Coordinate and validate upgrades and patches provided by vendors.
• Monitor license usage, forecast needs, and manage procurement requests for additional licenses as necessary.
• Process application configuration change requests.
• Maintain application roadmaps and collaborate with leadership to prioritize development.
• Provide timely and accurate updates on status and progress.
• Oversee projects to enhance application functionality, including requirements gathering, configuration, testing, and training.
• Develop and maintain user documentation, policies, and procedures.
• Drive user adoption through training and promotion of best practices.
• Maintain a strong relationship with vendors to resolve issues and advocate for new features to support business needs.
• Uphold the company’s commitment to system integrity and data confidentiality.

Minimum Qualifications

• Bachelor’s degree in Business, Communications, Computer Science, or a related field.
• 4+ years of professional experience as an application administrator in an enterprise setting.
• Experience with data-oriented applications like Tableau, Business Objects, or Infoburst.
• Familiarity with database applications (e.g., MSSQL, Hadoop) and cloud platforms (e.g., AWS).
• Strong oral and written communication skills for effective interaction across all management levels.
• General familiarity with office productivity tools such as Windows OS, MS Office, and Visio.
• Knowledge of applications like JIRA, Confluence, ServiceNow, and Workday.
• Proven experience in supporting vendor-provided applications as an admin.
• Ability to coach and mentor others effectively.
• Strong attention to detail and accuracy.
• Background and drug screening required.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:

• What information we collect during our application and recruitment process and why we collect it;
• How we handle that information; and
• How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy<