Senior Director, Maintenance COE

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

The Senior Director, Maintenance COE serves as the enterprise leader for maintenance excellence across the mountain division for Vail Resorts, focused on lift, fleet, snow making and building maintenance programs and accountable for defining the strategy, governance model, and operating standards that elevate asset reliability, safety, and operational performance. This inaugural role will build upon and lead the recently established Maintenance Center of Excellence, implementing consistent systems, processes, organizational capabilities, and ways of working that enable resort teams to deliver planned asset availability at optimal cost while reducing administrative burden on resort operators.

Reporting to the Vice President, Mountain Division, this role builds the COE organizational structure, recruits and develops top talent, and leads the change management, training, and field support strategies required to embed new standards and sustain adoption. As the enterprise owner of maintenance, the Senior Director brings deep cross functional influence—aligning across complex stakeholder relationships, advancing maintenance and lift reliability priorities, and ensuring partnerships with vendors and contractors meet enterprise expectations for quality, cost, and delivery.

This leader is accountable to the successful implementation of Enterprise Asset Management (EAM) for the company, leading the EAM Project Director to set the roadmap, change management, adoption and utilization of MaintainX, ensuring technology, process, data, and behavioral change come together to produce meaningful value. 

They drive reliability engineering, preventive and predictive maintenance programs, inform capital planning opportunities, setting the “gold standard” operating playbooks that strengthen lift, fleet, building, and snowmaking maintenance performance. Through strong partnership with Finance, Operations, Workforce Enablement, and resort leadership teams, the Senior Director defines strategy, performance metrics, oversees enterprise reporting, and ensures accountability for safety, compliance, ROI, and continuous improvement.

 

Job Specifications:

• Outlet: Corporate
• Starting Wage: $174,000 - $208,000 + annual bonus + equity
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

 

Job Responsibilities:

• Mountain Division COE Governance & Standardization
  Build and run the Maintenance COE as the true owner of the function within the Mountain Division—set governance, standards/SOPs, operating rhythms, and leader and frontline standards to