Clinical Specialist Manager, Enabling Technologies - Buffalo/Albany/Boston
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Job Specific SummaryWe are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves travel outside the territory, presenting opportunities for broader engagement.
At Medtronic, the Clinical Manager, Enabling Technologies partners with the field sales teams in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the region’s clinical team. The CM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints.
This is a field based role. We are seeking a committed professional, required to reside within the territory and drive to multiple accounts throughout the region, to join our winning team. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.
Responsibilities may include the following and other duties may be assigned:
Manages and coaches Enabling Technologies Clinical Consultant employees through field visits, individual or group meetings, and direct conversations
Responsible for the performance of the clinical support of Enabling Technologies (Robotic Assisted Surgery) platforms and Neurosurgery portfolios
Ensures efficient and effective scheduling of case coverage for the district including case coverage and service work
Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies and case coverage
Schedules resources for clinical events working closely with the Enabling Technologies District Manager
Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
Communicates and reinforces corporate Mission, Enabling Technologies strategy and key initiatives, goals, and activities
Implements activities and strategies to achieve short and long-term business objectives especially related to clinical activities
Directs and motivates employees to achieve clinical goals
Provides ongoing feedback/coaching and regular performance and development discussions with employees and implements corrective actions where necessary
Documents field visits with employees with actions observed and suggestions for improvement for the individual Clinical Consultants and adheres to, communicates, and reinforces Medtronic policies and business conduct standards as needed
Oversees the training and development of Clinical Consultants in product knowledge and competitive knowledge
Coaches and advises employees on teamwork, time and task management, and career development
Assists employees with the creation
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