Fragrance and Beauty Education Executive, Los Angeles

Education Executive, Los Angeles

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe every person’s uniqueness increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the Role:

CHANEL is looking for an Education Executive to support our Field Sales team in Southern Los Angeles/Orange County. With a focus on talent, the Education Executive is responsible for leading the people development activities at designated counters including identifying development needs, creating plans, and engaging coaching to bridge performance gaps.  They understand the talent landscape in their respective market to ensure Chanel is recruiting and developing top teams.  This individual is also responsible for supporting the total CHANEL skincare, makeup, and fragrance businesses and expanding our client base via exceptional client service.

What impact you can create at CHANEL:

• Maintain knowledge of talent across market, including career goals, to contribute to talent conversations and strategies
• Collaborate with Account Executives and Market Directors on development plans for top talent, leveraging their skills and interests so that key education strategies and goals are attained and ensure market growth
• Model behavior with side-by-side coaching on CHANEL’s  service ritual, services, application techniques, and on all facets  of clienteling to build BAs’ expertise including the effective use of the respective retailers’ clienteling systems
• Conduct ongoing F&B seminars for Fragrance & Beauty Advisors ( F&BAs) in your home market and follow up instore
• Conduct ongoing in-store education in the assigned market focusing on elevated service, building product and skill expertise, while teaching CHANEL-specific application techniques with clear benchmark improvement
• Work with the Account Executives to create counter-learning plans emphasizing leadership

• Partner with Market Director (MD) and Field Education Director (FED) to ensure that people strategies/activities align with business strategies and objectives

• Influence individuals’ development journey starting with onboarding

You are energized by:

• Working in a highly collaborative environment
• Navigating complexity and supporting consistent transformation and change
• Collaborating with passionate teammates
• People leadership, coaching and development
• Connecting the dots on problems and bringing a keen eye for details and expert problem solving

What you will bring to the team:

• Strong written and oral skills
• Self-motivated, results oriented, creative thinker
• Exceptional interpersonal and facilitation skills
• Platform performance skills with an emphasis on adult learning
• Leadership and coaching skills and knowledge of talent development processes
• Ability to flex schedule based on business needs

Position Logistics:

• 5-7 Years of relevant experience
• Bachelor’s degree preferred
• Home office setup
• Strong computer skills, particularly in Microsoft Suite
• Travel requirements of approximately 50%
• Must possess a valid driver’s license
• Ability to lift at minimum 40 pounds
• Requires in-store presence to develope and coach teams, ensure boutique image and operational standards are upheld and supported and create an elvated client experience. Eligible for flex time use

Compensation:

• The anticipated base salary range for this position is $87,500 through $120,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Flexibility (flexible time and hybrid work options)
• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term