Junior Retail Underwriter

The Junior Retail Underwriter will support the Retail Underwriting Team. This position reviews, underwrites and ensures accuracy and completeness of loan documentation of consumer loans, primarily for non-RE secured loans while also underwriting for home equity loans and home equity lines of credit generated by Bell Bank locations according to Bell Bank policy

 

Primary Duties:

• Manage underwriting capacity and workflow by assigning daily workloads, maintaining logs as needed.
• Image documentation as requested by underwriting team.
• Manage Retail Underwriting Email inbox and direct questions to the appropriate team member when assistance is needed.
• Order appraisals and AVMs and mail AVMs, as needed.
• Research and assist with resolution of title issues as requested by the underwriting team.
• Check Home Equity Loan rate spread calculations weekly and communicate to Retail Underwriting Manager results.
• Work closely with Retail Lenders, Branch Managers and Consumer Loan Documentation Teams to help identify and implement efficient and effective procedures to ensure sound lending decisions and high-level customer service.
• Following prescribed guidelines, receive and review loan applications and associated documentation to ensure thoroughness and accuracy.
• Thorough understanding of Bell Bank’s lending policies and guidelines, as well as specific loan programs, qualifications, and insurance.
• Underwrite consumer non-real estate loans to ensure Bell Bank guidelines are met.
• Assist with underwriting of home equity loans and home equity lines of credit to ensure compliance regulations are met.
• Underwrite each individual request with creativity in an attempt to find terms under which that request can be approved when at all possible.
• Verify loan-to-value ratios, income provided, completeness of application information and credit reports.
• Work directly with the loan officer on obtaining required documentation for verification of information provided by the customer.
• Analyze credit reports and associated documentation, qualify and classify loans according to Bell Bank guidelines.
• Review appraisals to comply with Bell Bank guidelines.
• Maintain acceptable turnaround times for applications submitted for approval.
• Interact with appropriate departments regarding problem resolution, risk evaluation and compliance concerns as needed.
• Follow lending limits as outlined in loan policy, adhering to loan committee policy.
• Review all retail home equity loan files to ensure the documentation is accurate. Contact loan officer or processor for any additional documentation required to properly complete the underwriting review.
• Monitor and report to Retail Underwriting Team Lead the performance of loan officers and processors on files submitted to the underwriter.
• Work with loan servicing staff to keep them informed of changes in the loan request.

Bell Bank Culture, Policy and Accountability Standards:

• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Job Skills Required:

• 1-2 years of customer service experience.
• Lending experience preferred.
• Knowledge of banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position, preferred.
• Ability to manage multiple tasks and deadlines simultaneously.
• Detail oriented with the ability to make decisions based on facts presented and guidelines established.
• Strong interpersonal skills with the ability to communicate clearly across all lines of business while handling multiple priorities.