Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

The Global Marketing Manager, Education & Training, is responsible for education strategy, development of educational content and execution of our internal professional and external customer educational offerings. This role collaborates across the matrix to pull expertise together to develop best-in-class materials that propel the knowledge of others, deliver on customer experience and help the organization continue to upskill.

Responsibilities:   

• Owns all aspects of the global education program, creating a clear road map to educational resources for both internal associates and external customers

• Considers strategically the variety of needs for all audiences and can succinctly turn a plan into action

• Identifies ideal platform for educational resources internally and externally and works tirelessly to ensure they are maintained and optimized to ensure optimal learning across the organization

• Understands and translates the nuances of adult learning to ensure creativity in approach

• Earns trust and maintains engaging and inspiring relationships with the regional downstream marketing teams, their peers and their leaders. Supporting regional teams to deliver best-in-class education & training

• Develops customer education models that reinforce our premium offering, providing an innovative education series that can help customers onboard and improve their experience

• Reporting against important metrics and return on investment of these tactical activities back key partners. Making recommendations for improvements proactively

• Assists the development of relevant marketing plans

• Develops/maintains a clear understanding of applicable disease spaces, customers and the patients the product serves.

• Collaborates with Medical Affairs, R&D, Clinical and Scientific Affairs, Business Development and other functions to ensure appropriate inputs & approvals for educational materials

• Adheres to all company policies, procedures and business ethics codes

Knowledge, Skills and Abilities

• Foundational marketing and business acumen

• Creative, energetic and dedicated to the science and art of Marketing

• Desire to over-deliver to partner expectations best-in-class educational content

• Willingness and ability to work independently and autonomously

• Analytical skills with the ability to translate insights into actionable plans

• Creative out-of-the-box thinker who is intellectually curious, stays current on new trends, and takes calculated risks with novel ideas. 

• Excellent presentation and communication skills - written and oral - for a wide variety of audiences. 

• Strong interpersonal skills, ability to develop strong relationships with cross-functional colleagues, team members, customers, and potential or existing business partners. 

• Leadership presence with ability to utilize organizational channels, comfortable with complex and matrixed-team environments. 

• Strong organizational skills and ability to meet tight deadlines in an environment of competing priorities. Ability to routinely work on multiple tasks with multiple people while effectively prioritizing. 

• Flexibility to travel globally to regions and customer sites at least 20% of the time 

Qualifications: 

• BA/BS degree required, preferably within area of focus; Four year scientific, marketing or business degree preferred.  MBA optional.