Payments Digital and Design Control Manager - Vice President

Join the Firm-wide Control Management team at J.P. Morgan, where we provide a centralized view of all control functions, driving real-time problem detection, escalation, and solutions. Our Payments Controls Organization is transforming its strategic operating model, integrating product, operations, and technology controls.

This is a role where you can make a real difference! As a Vice President in the Payments Control team, you'll align cross-functional support to business priorities and lead the execution of a Digital & Design payment regulatory agenda. Collaborate with global and regional partners to develop and implement the Payments end-to-end controls strategy.

As a Vice President in the Payments Control team, you will oversee the end-to-end system of controls, engage with senior leadership, and drive data-driven decision-making. Your role involves managing risk, delivering executive reporting, and building a high-performing team to support the Payments control strategy.

Job Responsibilities:

• Drive oversight of controls that mitigate risk through engagement, reviews, and analysis.
• Engage with senior leadership and committees to assess priorities across WP controls teams.
• Lead problem-solving and data-driven decision-making, including process design and re-engineering.
• Identify and manage risks to the delivery of target operating model strategies.
• Align key stakeholders to influence and build consensus.
• Deliver executive reporting and analytics to support business decisions.
• Create executive communications, status reporting, and metrics.
• Manage a matrixed team, developing skills and capacity to support control objectives.
• Oversee controls impacting Payments, including front line, operational, and technology controls.
• Chair regional and governance forums and play a key escalation role.
• Oversee a regular testing program of the control framework, including product reviews.

Required Qualifications, Skills, and Capabilities:

• Relevant industry experience, ideally with business management and financial experience.
• Experience managing and motivating teams, providing vision and credibility.
• Ability to influence outcomes and operate effectively in a matrix organization.
• Strong communication skills, with the ability to synthesize information and provide clear updates.
• Solution-oriented with a proactive approach to improving business processes.
• Excellent quantitative and analytical problem-solving skills.
• Experience working with geographically distributed and culturally diverse teams.
• Proven ability to achieve quality results in a high-pressure, rapidly changing environment.

Preferred Qualifications, Skills, and Capabilities:

• Experience in control management or a related field.
• Familiarity with regulatory requirements and compliance in the payments industry.
• Technical and analytical skills, including data manipulation.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasona