Senior Account Executive

Company Description

At Razorfish Health, we are fueling the practice of modern medicine. We have a deep commitment to science, technology, and innovation to help health care providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

While you’ll join RFH, this Pfizer position is part of an exciting new team called Publicis CoLab. Publicis CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and ROI. 

Publicis CoLab is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the energetic atmosphere of a startup company with the stability and experience of a global leader.

Job Description

THE ROLE

We’re looking for an enthusiastic Senior Account Executive, who will be an energetic partner to one of our longest client relationships. Not only does this individual require flawless execution with professional and motivating behavior, they should have the courage to inspire their team to surprise and delight our clients.

Every day, they bring a calmness under pressure to manage competing priorities and are excited to work with a stellar team, transforming the ambiguous into something really impactful.  The SAE will be responsible for executing the administrative and strategic tasks needed for not only the account team, but for the agency client as well.  Healthcare or pharma experience is helpful to ensure a quick start, but a curiosity to learn is a must.

DO YOU…

• Delight in working with a dynamic team of experts to proactively bring new tactics to life that solve client challenges?
• Drive to do the best work with the utmost attention to detail, inspiring your team along the way?
• Dazzle others with your can-do attitude while juggling multiple initiatives?
• Dig into your client’s brand and unearth strategic recommendations to achieve organic growth?

If you’ve been nodding your head in agreement through these bullets, you may be exactly who we are looking for.

ABOUT THE CLIENT SERVICES TEAM

As a member of the Client Services (Account) team, you’re an ambassador for the rest of the agency. We’re the first people our clients look to for guidance, and we are committed to make sure the client’s needs are always met. We’re also the liaisons between the client and the rest of the internal agency team, bridging the gap so information is communicated transparently for all parties. We uphold the mission of RFH by being effective modern medicine advocates.

RESPONSIBILITIES
Agency Operations

• Finances: Own the daily account work on the brand including budgets and bills. Familiarity with and adherence to agency financial and operating procedures and policies. Maintains accurate, organized files
• Troubleshoot: Be solution oriented. Bring problems to the attention of management
• Team leadership: Have a positive influence on internal, cross-capability team

Knowledge

• Solid understanding of the brand, category, and channels

• Continuously learning of the market landscape

• Adhere to and be an advocate for agency process. Identify issues and contribute to problem resolution

Strategy

• Competitive positioning: Understand client positioning and strategy thoroughly; have solid competitive knowledge
• Informing: Keep team informed of changes in client/competitive climate. Communicate clearly and frequently

• Planning: Research on category, competitive data, and therapeutic areas

Tactics and Execution

• Contribute thoughtfully to the brand tactical planning and creative process
• Work with account team to execute tactical plan
• Be responsible for accurate and thorough documentation: status reports, contact report, timelines; take ownership of day-to-day tactics and executions within agency
• Develop strong and positive working relationships with project management, creative, finance, and other departments

Client Relationship

• Communications: Attend and participate in client meetings an