Sr. Business Analyst (Workday)

Sr. Business Analyst (Workday)

100% REMOTE

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role

The Senior Business Systems Analyst will play a pivotal role in driving the strategic direction, implementation, optimization, and ongoing management of key business systems within our healthcare organization. This position requires a comprehensive understanding of enterprise business systems, integration capabilities, and the essential function in supporting administrative and operational processes. The Senior Analyst will serve as a key liaison between IT and business units, leveraging both technical expertise and business acumen to drive system enhancements that align with organizational goals.

Responsibilities

• Lead the functional strategy and execution for assigned HCM and ERP business systems, ensuring alignment with business unit needs and organizational goals.
• Analyze, design, configure, test, implement, and maintain systems and applications supporting mobility, total rewards, compensation, benefits, and absence management.
• Develop and maintain detailed system documentation, including user guides, manuals, reports, and workflow diagrams.
• Collaborate with internal and external subject matter experts to gather requirements, recommend solutions, and facilitate approvals for project and data change initiatives.
• Build and maintain strong relationships with assigned stakeholders to proactively identify issues and provide timely, effective support.
• Exhibit excellent communication and customer service skills, engaging effectively with diverse technical and business audiences.
• Identify opportunities for continuous improvement and actively participate in evaluating new system releases and features to enhance functionality and user experience.
• Lead unit and quality assurance testing activities, including test case development, execution, and documentation, contributing to overall test strategy.
• Develop subject matter expertise in key business processes and applications through ongoing training, research, and hands-on experience.
• Conduct root cause analysis of system issues and recommend practical enhancements to improve system performance and user satisfaction.
• Coordinate and contribute to projects involving system implementations, upgrades, and enhancements, ensuring timely delivery while minimizing operational disruptions.
• Support integration efforts between business systems and other healthcare applications, ensuring seamless data flow, accurate reporting, and compliance with data governance and security standards.
• Manage assigned vendor relationships by monitoring service level agreements, addressing performance issues, and identifying optimization opportunities.
• Foster a culture of collaboration, innovation, and continuous improvement within cross-functional teams.
• Ensure data security, integrity, and regulatory compliance (e.g., HIPAA) within all related systems.
• Identify and recommend automation opportunities within HCM systems to streamline processes, improve efficiency, and support strategic decision-making.
• Stay informed on system updates, new features, and industry best practices, proactively suggesting enhancements to maximize platform value.
• Demonstrate excellent guest service to internal team members and patients.
• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in information technology, Business Administration, Human Resources, Finance, or related discipline.
• 7+ years of experience in business systems, specializing in Workday.
• Certification: Workday HCM, Workday HR, Certified Business Analysis Professional, and/or Professional in Business Analysis, preferred.
• Extensive experience managing and support