Director of International Student Services

SUMMARY

Regulatory Compliance and SEVIS Administration

• Serves as PDSO for West Palm Beach and Orlando campuses.
• Trains and supports Designated School Officials (DSOs).
• Ensures institutional compliance with SEVP regulations and maintains certification.
• Files SEVP school recertification (every two years).
• Updates and maintains I-17 school information and DSO lists.
• Monitors SEVIS compliance, including:
  • Registering students each semester.
  • Updating student records (address, phone, email, program changes).
  • Authorizing reduced course loads for academic purposes or due to approved medical circumstances.
  • Authorizing employment work authorizations (CPT, OPT, off-campus employment, economic hardship).
  • Creating new SEVIS records and terminating records as necessary.
  • Investigates international student issues and reports cases to SEVP and USCIS as required.

International Student Advising and Support

• Provides guidance for international students (F-1 and non-F-1) on maintaining legal status, immigration questions, driver’s licenses, Social Security Numbers, employment, and other benefits.
• Assists students with academic concerns, ensuring compliance with normal progress regulations.
• Offers resources for student entry and adjustment to life in the U.S. and at the university.
• Conducts new international student orientation for fall, spring, and summer terms.
• Develops and updates resources, including the International Student Portal in Canvas.
• Monitors and updates the Affidavit of Financial Support and tuition/fee expenses chart annually.
• Sends reminders to students regarding travel, employment, registration, and SEVIS compliance.
• Facilitates workshops and activities for international student engagement.

Office Management and University Collaboration

• Trains, supports, and supervises the ISS team.
• Reviews and updates office policies and procedures to ensure efficiency.
• Maintains comprehensive student data reports and provides updates to university departments.
• Serves as a primary resource for Admissions Counselors regarding F-1 visa regulations.
• Serves as the main point of contact for PBA faculty and staff on F-1 visa compliance matters.
• Works with PBA Legal Counsel on student issues as needed.
• Attends university training sessions and professional development seminars.
• Provides free notary services for students, faculty, and staff.

Programming and Student Engagement

• Organizes and hosts cultural and social events tailored to international students.
• Plans workshops and outreach initia