Jobs and Careers

Analyst Employee Development 2

San Antonio, United Statesfull_timeVerifiedPosted 1 Jul 2026

About the role

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Pay Grade

DEADLINE TO APPLY: July 13, 2026

*Qualifications may warrant placement in a different job level

Position Summary

Executes learning development programs and processes. Collects and analyzes organizational and departmental data, identifies best practices and conducts research on industry trends to make business decisions.

Tasks and Responsibilities

Continuously improve training effectiveness by incorporating safety, reliability, and customer service.
Partners with business units and customers to coordinate, develop and facilitate training programs that meet desired business outcomes.
Creates and coordinates training schedules, monitors course enrollments, and ensures course credit up completion, tracks, and reports attendance, and provides support for pre or post course activities.
Organizes, coordinates, and maintains all training related resources including training materials, audio/visual equipment, LMS System, SAP, and other applicable training software such as Camtasia.
Measures and reports learning outcomes by creating and implementing knowledge and skill-based assessments.
Coordinates, supports and training delivery staff.
Applies and adapts an instructional design process to create Instructor Led and Computer-Based Training course documentation (i.e., learning objectives, participant guides, facilitator guides, assessments, handouts, visual aids, how-to’s, etc.).
Develops business processes to support and sustain learning outcomes, ensure adherence to work practices and policies as part of the transfer of learning to actual work performance/behavior.
Conducts analyses of training needs to determine opportunities for improving performance and to provide customized training for all areas.
Benchmarks, researches, identifies, and implements best practices for training methods and technology into new and revised training programs.
Creates training-related communication materials, markets the availability of training courses, and promotes developmental opportunities across the enterprise.
Conducts on-site observations and personnel interviews to determine training needs and support post-training utilization of skills for business unit operating systems or procedures.

Minimum Skills

Minimum Knowledge and Abilities

Possess strong organizational, planning, multi-tasking skills to coordinate and organize multiple activities concurrently with sound judgment and initiative.

Effective presentation and interpersonal skills demonstrating a positive enthusiastic attitude.

Analytical and problem solving abilities.

Possess strong and effective oral and written communication skills.

Ability to grasp new concepts and methods quickly and apply what was learned in a one on one or in a class environment.

Ability to work in an unstructured environment where flexibility, creativity and thinking outside the box is essential.

Strong demonstrated character and leadership skills and respected by peers.

Ability to lead and work with teams under pressure and with time constraints in a calm and professional manner, coordinating with others to achieve desired results and multiple deadlines.

Personal computer (PC) experience in a Windows environment with Microsoft Word, Excel, Publisher and Power Point application software.

Possess effective time management skills.

Ability to meet goals and objectives with minimal direct supervision.

Ability to work unscheduled time and/or weekends if necessary.

Preferred Qualifications

Bachelor’s degree in business, Education, or Communication with a strong emphasis on grammar and writing skills, curriculum development, and instructional design;
Knowledge and experience developing course/workshops documentation using adult learning theory and methodology, experiential learning activities, and facilitation of learning events;
Ability to implement various training media to include classroom training, CBT, Web, e-learning;
Previous experience with