Master Patient Index Coordinator

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Job Title:

Master Patient Index Coordinator

Department:

Health System Shared Services | MIM Operations

Medical Information Management

The Medical Information Management (MIM) Department at The Ohio State University Wexner Medical Center plays a crucial role in maintaining, securing, and ensuring the integrity of patient information. Their responsibilities encompass supporting patient care, education, research, health system operations, connect site affiliates and administrative needs. By effectively managing medical record data and information resources, they ensure that accurate and confidential patient information is readily available for making informed medical decisions. The department adheres to hospital policies, procedures, bylaws, and third-party regulatory requirements, upholding high standards for medical record-keeping.

Master Patient Index

The Enterprise Master Patient Index (EMPI) team plays a critical role in maintaining the integrity of electronic medical records. Their responsibilities include identifying, investigating, and merging duplicate MRNs (medical record numbers) within the system. By understanding how identity events impact the merging process, they contribute to patient safety, quality of care, privacy, and overall patient satisfaction.

This skilled team reviews audit trails, revises the EMPI, handles deceased patient records, manages Epic mail, and utilizes the potential duplicate weighting system in Epic. They are vigilant in recognizing instances where a patient’s record has been overwritten, promptly reporting potential identity theft cases, and addressing patients documented erroneously. Their expertise ensures that patient data remains accurate and secure, supporting optimal healthcare outcomes.

Minimum Qualifications

For Hire: Per Civil Service requirements: High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 2 years of relevant experience required. 4-6 years of relevant experience preferred. One year experience (1000 hours course work or training) in customer service or communications, including analyzing & interpreting information; 6 mos. experience (600 hours training) in operation of computer and related peripheral equipment; 3 mos. experience (300 hrs course work) in information research & analysis. Additional Qualifications: Some positions require 3 mos. exp. (300 hrs course work) in supervision management; 3 mos. experience (300 hours course work) in interviewing.

Additional Information:

Location:

Ackerman Rd, 660 (0242)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the