Hospice Patient Care RN Manager

<h2>Overview</h2> <p><strong>Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams. </strong></p> <p>We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.</p> <p> </p> <p> </p> <p><strong>As a Hospice Patient Care Manager, You Will:</strong></p> <ul> <li>Oversee and direct patient care services to ensure the delivery of high-quality hospice care</li> <li>Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority</li> <li>Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner</li> <li>Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes</li> <li>Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance</li> <li>Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures</li> <li>Support performance improvement initiatives, quality assessments, and operational efficiencies within your location</li> </ul> <h2>About You</h2> <p><strong>Qualifications – What You’ll Bring:</strong></p> <ul> <li>Current RN license in the state of employment</li> <li>Graduate of an accredited nursing program</li> <li>Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting</li> <li>Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)</li> <li>Knowledge and compassion for terminally ill patients and their families</li> <li>Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds</li> <li>Strong interpersonal, organizational, and leadership skills</li> <li>Competency in clinical documentation and technology systems</li> </ul> <p> </p> <p><strong>Preferred Qualifications (Not Required):</strong></p> <ul> <li>Bachelor of Science in Nursing (BSN)</li> <li>Previous leadership, team management, or supervisory experience in hospice or home health</li> <li>Familiarity with EMR systems and telehealth platforms</li> <li>Certification in Hospice and Palliative Nursing (CHPN)</li> </ul> <h2>We Offer</h2> <p><strong>Benefits for All Associates (Full-Time, Part-Time &amp; Per Diem):</strong></p> <ul> <li>Competitive Pay</li> <li>401(k) with Company Match</li> <li>Career Advancement Opportunities</li> <li>National &amp; Local Recognition Programs</li> <li>Teammate Assistance Fund</li> </ul> <p><strong> </strong></p> <p><strong>Additional Full-Time Benefits:</strong></p> <ul> <li>Medical, Dental, Vision Insurance</li> <li>Mileage Reimbursement or Fleet Vehicle Program</li> <li>Generous Paid Time Off + 7 Paid Holidays</li> <li>Wellness Programs (Telemedicine, Diabetes Management, Joint &amp; Spine Concierge Care)</li> <li>Education Support &amp; Tuition Assistance (ASN to BSN, BSN to MSN)</li> <li>Free Continuing Education Units (CEUs)</li> <li>Company-paid Life &amp; Long-Term Disability Insurance</li> <li>Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li> </ul> <p> </p> <p><strong>Ready to Join a Team That Cares?</strong></p> <p> </p> <p>Apply today and help us lead the way in delivering hospice care that truly matters.</p> <h2>Legalese</h2> <ul> <li>This is a safety-sensitive position</li> <li>Employee must meet minimum requirements to be eligible for benefits</li> <li>Where applicable, employee must meet state specific requirements</li> <li>We are proud to be an EEO employer</li> <li>We maintain a drug-free workplace</li> </ul> <h2>Location</h2>Gentiva Hospice <h2>Our Company</h2> <p></p> <p> </p> <p>At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.</p> <p> </p> <p>Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.</p> <p> </p> <p>Our nationwide reach is powered by a family of trusted brands that include:</p> <ul> <li><strong>Hospice care:</strong> Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New