Director, Community Finance

Director, Community Finance

External Affairs works with many external and internal stakeholders to envision and create a world of
greater socioeconomic opportunity through advocating for an inclusive society, building thriving
communities, and creating financial tools that enrich lives. Our teams include Communications,
Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the
Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through
our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused
on the ingredients for a more perfect future.

We focus on innovation and opportunity -- on long term well being for our associates, customers, and
communities. We dream in disruption -- at scale -- especially for those who have been underserved. This
is the language of changing things for the better, of the future, and…of Capital One.

Community Finance’s commitment to impact is clear. In 2023, the team originated $2.3 billion in debt and
Low Income Housing Tax Credit (LIHTC) equity investments that financed more than 14,00 affordable
housing units. Since its inception, Capital One has invested almost $17 billion in affordable housing and
provided financing for more than 160,000 affordable housing units.

As we continue to build our commitment to our customers and communities, we would like for you to
consider being part of this very special team.

Community Finance Team

Capital One’s Community Finance originates debt and equity to support affordable housing development.
The team provides construction and permanent debt financing, as well as, invest in low income housing
credits through proprietary and multifund equity fund structures.

The team is organized into six functional areas:

● Our Originations function builds relationships with stakeholders, including developers,
syndicators, government agencies and other community stakeholders to understand community
needs and to deliver capital to finance affordable housing
● Our Loan & Equity Operations function manages daily operations of debt and equity activities,
including closing, booking, funding, servicing, payoff and dispositions
● Our Enablement & Innovation function drives innovation, reporting, analytics, and process
improvements. and will shape the upfront, strategic direction of new initiatives
● Our Underwriting, Portfolio Management & Loan Management function assesses risk through
analysis of due diligence, market conditions and monitoring the existing portfolio. Additionally,
supports all construction loan activities and works to mitigate risk through ensuring draws are
funded in accordance with loan documents and collaboration with internal partners.
● Our Transformation Strategy, Learning & Engagement function supports the team in it’s
evolution to the next stage of excellence by project, program, and change management
● Our Strategy & Impact function shapes the upfront, strategic direction of new initiatives; defines
priorities, offerings, & supporting organizational and operational structures to drive large-scale
impact to communities and benefit to Capital One Enterprise

While individual roles may differ, general responsibilities at this level will likely include:

● Lead across the organization, External Affairs, and the Enterprise to deepen community impact,
including through new business initiatives, change management, and continuous well managed
processes and controls
● Support development & execution of strategic plan & vision, oversee the identification and
execution of critical process improvements
● Foster an environment that provides a balance between operational excellence with the need for
impact, innovation, growth, customer retention and sustainability
● Collaborate with business and other risk management teams to facilitate open dialogue around
risk and continuous control environment enhancements in support of periodic assessments,
business reviews and internal/external audits
● Establish, promote and maintain appropriate application of all bank and line of business policies
and procedures and support and drive adherence to regulatory compliance requirements
● Encourage an atmosphere of urgency toward meeting customer’s needs and providing excellent
customer service.
● Cultivate a positive and inclusive work environment by ensuring all team members are properly
challenged and motivated, inspired and play an integral role in the team’s productivity through an
effective and equitable allocation of assignments
● Support associa