FRONT DESK ASSOCIATE

Essential Duties and Responsibilities 

• Greet patient as they arrive and exit the office
• Maintain charts in both the clinic and the EHR
• Answer the phone and take messages with clarity
• Guide the patient through the registration and scheduling process while maintaining updated demographic information in the EMR and EHR
• Collect copays and account balances with accurate posting of these payments in the EMR
• Complete the insurance verification, and authorization process in order to communicate the information to the patient and the clinicians
• Dissemination of accurate and timely communication with the physicians, patients, insurance providers, etc.
• Other duties as assigned

Schedule Monday-Friday, 8:30am to 5:00pm   Certificates, Licenses, and/or Registrations
Valid Ohio Driver’s license or valid driver’s license from another state and ability to secure an Ohio Driver’s License within 30 days of assuming this job.  

Education and/or Experience

• High school diploma or equivalent
• At least one year of related experience or equivalent combination of education and experience; experience in physician offices preferred
• Knowledge of Orthopedics, Neurosurgery, Neurology, Psychiatry , Physical Therapy and Occupational Therapy preferred

Benefits: 
Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.