Job Summary: 

Plans, coordinates, controls and supervises the micro market operation at an assigned activity. Responsible for the maximum utilization of services provided by the micro market, both Exchange operated or contracted. 

Duties and Responsibilities: 

• Personally directs or through subordinate supervisors, supervises the maintenance and repair of micro market equipment and vehicles, scheduling of adequate supply of products and services, maintaining operating records and reports and security of products, cash, and equipment.
• Ensures that micro markets are maintained in accordance with sanitation regulations and properly filled and serviced. 
• Responsible for achieving the NEXCOM departmental net contribution goal.
• Works under the general direction and supervision of the manager who outlines policies, procedures and objectives. 
• Operates independently within established policies procedures and regulations. 
• Refers unusual or complex problems to manager with recommendation for solutions. 
• Work is reviewed in terms of objectives met and efficiency in meeting operating goals.
• Is directly responsible and accountable for the performance and mission effectiveness of assigned departments as well as compliance with all operating procedures. 
• Assesses the overall efficiency and integrity of assigned functions with particular emphasis on high-risk areas that may be susceptible to loss such as inventory shrink, shoplifting, refund fraud, paperwork error, associate theft, and receiving and purchase order errors. 
• Ensures that all directives, policies and regulations relative to the management of cost control and loss prevention initiatives are adhered to and actively works to create an environment intolerant of internal and external theft, paperwork error and inventory shrink. 
• Plans, coordinates and supervises all facets of the micro market operation. 
• Reviews and analyzes micro market reports and the preparation of operating summaries. 
• Reviews product selection and provides adjustments based on customer demographic and location.
• Responsible for the training of micro market associates on all processes and procedures to include but not limited to software system, merchandising and food safety.
• Responsible for the opening of new micro markets to include merchandising of all product setup equipment and set up of the payment kiosk. 
• Will be responsible to ensure all micro market standards are adhered to for areas of responsibility. 
• May be required to update, create or delete data in the micro market software system to ensure the micro market locations runs efficiently.
• Inspects micro markets for operational condition, appearance, merchandising and products. 
• Reports all cases of vandalism and theft and assists in the investigation