Assistant Program Director II

CSI is in need of an experienced Assistant Program Director to lead our Chase Center program located in Waterbury, CT. The program is an adult residential facility that administers assessments, monitors clients' compliance with service plan goals, and involves clients in services that address their criminogenic tendencies. Though case management, supervision, and provision of evidence-based groups, clients gain the tools and support necessary for successful community re-entry.  This position is responsible for assisting the Program Director in management of all program services and operations. This individual will ensure community safety and effective program operation through internal and external monitoring of client activities and program services. This position will also assume duties and responsibilities in the absence of the Program Director.

About CSI:

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year. 

CSI understands clients and staff have been impacted by trauma.  CSI is becoming a trauma-informed organization by hiring individuals with existing experience in trauma-informed practices as well as supporting ongoing staff development with trauma-informed practices.  This will include learning to recognize symptoms of trauma and how to respond, through training starting at orientation and throughout their career at CSI.  CSI is committed to systematically evaluating the integration of the trauma-informed values of safety, trustworthiness, choice, collaboration, and empowerment at all levels of the organization's policies, procedures, and structures to guard against the possibility of re-traumatization.

ESSENTIAL FUNCTIONS:

A. Staff Development and Supervision:

• Supervise staff work and shift activities, relating to both security and case management, and oversee staff response to all shift problems and emergency incidents.
• Perform the functions of counselor/case manager that relate to client supervision, treatment, community service and custody as needed.
• Meet regularly with assigned staff to review job performance and client caseload management.
• Recommend and oversee corrective action on above as appropriate.
• Monitor staff performance in accordance with position job description and compliance with all policies and procedures.
• Complete staff performance appraisals.
• Review monthly all client files for organization and content.
• Conduct and facilitate staff training using in-service and outside agency resources.
• Oversee orientation and training of new staff.
• Prepare meeting agenda and participate in staff meetings.
• Prioritize staff work efforts and assign or delegate additional duties as required.
• Assist in staff recruitment.

B. Policy and Program Monitoring

• Supervise weekend program monitoring including weekly preparation and follow-up.
• Supervise the completion of urine collections, telephone spot checks and employment and home site visits of clients to verify and document client movement and record information, where required.
• Monitor program operation for compliance with Agency policy and procedure, applicable Standards and relevant contractual policy.
• Participate in on-call Agency Duty-Officer rotation as assigned.