Field Partner Programs Readiness Manager (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

We're seeking a Field Partner Programs Readiness Manager to drive our partner training and enablement initiatives. You'll manage training programs, coordinate events, and serve as a key liaison for our Alliance teams and Solution Architects. This role combines program administration with stakeholder engagement to deliver exceptional partner experiences and drive successful outcomes.

What You’ll Do:

• Manage theater training credits and vouchers, including reporting, utilization tracking, and ROI analysis

• Monitor and provide insights on voucher/credit utilization to regional leaders, following up with Alliance managers on inactive partners

• Oversee CrowdConnect partner training events, including coordination with Partner Marketing

• Manage partner training event schedules and tracking alongside regional marketing teams

• Own LMS (Docebo) non-self enrollment schedule for instructor-led courses, including logistics, setup, and reporting

• Administer and analyze theater-level post-event survey responses

• Lead Alliance field enablement covering programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.)

• Host monthly updates and provide ongoing field Alliance support

• Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.)

• Support field operations team with change management

• Deliver regular partner experience updates to theater Alliances and Solution Architects on Readiness Programs & Initiatives, Incentives, Accelerate Tracks, and Operations

• Serve as first point of contact for theater Alliances and Solution Architects, supporting requests and escalations related to Partner Program Readiness, Initiatives, and LMS

• Collaborate with theater leadership on LMS training event requirements

• Champion LMS implementation, managing instructor-led course scheduling and providing tool guidance to field teams

• Own new hire training documentation and orientation, including program overview, processes, and organizational structure

What You’ll Need:

• 4+ years experience in Partner/Channel Operations or Partner readiness/programs

• Excellent interpersonal skills and proven ability to collaborate across multiple teams

• Self-motivated with high attention to detail and process orientation

• Excellent presentation, communication, and influencing skills

• Proven expertise in LMS management

• Proficiency in business applications including Excel, PowerPoint, Salesforce (Tableau preferred)

• Ability to thrive in a fast-paced environment and manage through ambiguity and change

• Curious mindset with commitment to improving partner and internal team experiences

• Demonstrated capability in task optimization and prioritization

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee