Patient Access Representative - Cardiology Clinic

It's more than a career, it's a calling.

MO-SSM Health Medical Group 13303 Tesson Ferry

Worker Type:

Regular

Job Highlights:

Full-Time Patient Access Rep - Tesson Ferry Cardiology Clinic (Arnold)

M-F Days, No Weekends, No Holidays

8am-4:30pm

Primary Duties: This position is responsible for greeting patients to the Tesson Ferry Rd. Cardiology Clinic (monthly average 207 office visits), answering patient phone calls, scheduling clinic appointments, working registration/referral work queues, checking out patients from their appointments, scheduling testing in the office (monthly average 201), notifying precert for testing authorizations, and rescheduling patients when needed. This office averages 50 to 60 patient phone calls per day. Insurance/referral experience preferred.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High school diploma or equivalent

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Department:

6102000125 Tesson Ferry Cardiology

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

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