Operations Department Head

Requisition Number: 70080

 

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Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

 

Role Purpose

Responsible for leading and managing production operations at the Winston-Salem cable facility.  This role will have direct responsibility and accountability for safety, quality, cost, delivery, and team morale.  This position includes both direct and indirect reports along with dotted line reporting through various functional groups. 

 

Key Responsibilities:

 

• Drive results through manufacturing performance and deliver monthly production metrics (be able to quickly identify bottlenecks, work through changes in staffing, and optimize labor productivity).
• Manage the department budget while understanding critical cost drivers (using overtime as a lever where needed, while also understanding the trigger point to hire).
• Work with the product team to gain alignment between plant capacity and customer demand; use this alignment to drive inputs to the monthly SIOP process.
• Partner with planning and scheduling resources to ensure department OTM (on time to manufacture) and OTP (on time to promise) metrics are satisfied.  Manage large product/process changeovers, equipment upgrades, experiments with engineering, and required maintenance activities.
• Serve as the operational receiver for major equipment upgrades and department specific new product introductions.  Champion change while continuing to meet monthly production targets.
• Drive operational improvements through partnership with the lean group at Winston-Salem.  Use this partnership to improve bottleneck processes and drive critical OEE improvements. 
• Provide leadership and direct supervision to both direct reports and indirect manufacturing teams.  Hold the department accountable to clear metrics centered around improving safety and quality performance. 
• Deploy Corning’s talent management programs within the department to effectively attract, develop, and maintain manufacturing talent, ensures that all salaried employees have training and development plans.
• Interact and be able to effectively communicate the department’s vision and long term goals with senior leaders both within the organization and cross-functionally. 

 

Required Education and Experience:

• Bachelor of Science (technical or business degree preferred).
• Minimum of 7 years experience in manufacturing with proven track record of leadership progression.
• Direct people management experience (for both salaried and non-exempt employees).
• Demonstrated people leadership skills of conflict resolution, coaching, active listening, and employee effectiveness.
• Experience and accountability for developing, implementing, and driving results through critical manufacturing metrics (including safety, quality, cost, delivery, and morale).
• Certified Six Sigma DMAIC Green Belt and/or dem