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Eligibility Specialist III - Placerville
County of El DoradoPlacerville, United Statesfull_timeVerifiedPosted 5 Aug 2026
💰 $68,200/yr($56,100/yr – $68,200/yr)
About the role
Posting number: 2608-7103PV
Department: Health and Human Services Agency
Division: Social Services
Job classification: ELIGIBILITY SPECIALIST III
Posting type: Open
Categories: Community Services, Social Services, Miscellaneous, Human Services, Community and Social Services
Summary
THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The County of El Dorado, Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.
SOCIAL SERVICES DIVISION
The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services.
THE OPPORTUNITY
The Eligibility Specialist III performs the most complex work requiring an advanced level of technical knowledge in the determination of eligibility for one or more public assistance programs, departmental processes, and caseload/workload administration; performs help desk functions; provides training to a unit of workers determining eligibility for public assistance; serves as a lead worker for less experienced employees; and performs specialized duties or assignments such as fair hearing or welfare collections that require considerable inter program knowledge of eligibility regulations, policies, and procedures.
The selected candidate will have the opportunity to:
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.
HEALTH AND HUMAN SERVICES AGENCY
The County of El Dorado, Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.
SOCIAL SERVICES DIVISION
The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services.
THE OPPORTUNITY
The Eligibility Specialist III performs the most complex work requiring an advanced level of technical knowledge in the determination of eligibility for one or more public assistance programs, departmental processes, and caseload/workload administration; performs help desk functions; provides training to a unit of workers determining eligibility for public assistance; serves as a lead worker for less experienced employees; and performs specialized duties or assignments such as fair hearing or welfare collections that require considerable inter program knowledge of eligibility regulations, policies, and procedures.
The selected candidate will have the opportunity to:
- Provide support to supervisor with unit operations and coverage.
- Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and identify need for public assistance programs and services.
- Assist in the development and implementation of procedures for public assistance programs.
- Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs.
- Provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff, and assist with the more complicated cases, or perform specialized assignments in the areas of investigations, quality assurance and control, and fair hearings.
- Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation.
- Ensure accuracy and completion of application and declaration forms.
- Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies.
- Enter and retrieve numerical and narrative data, and issue benefits from an automated computer system.
For a full description of duties and responsibilities, please rev
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