General Manager, Warehouse

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  

 

Read more at www.dsv.com 

 

Location: USA - Phoenix, E. Jones Ave. 

Division: Solutions 
Job Posting Title: General Manager, Warehouse 
Time Type: Full Time

 

Summary

The Warehouse General Manager plays a crucial role in overseeing all aspects of warehouse operations, ensuring efficient and effective management of resources, and delivering high-quality service to customers. This position requires strong leadership, strategic thinking, and operational expertise to drive performance and achieve organizational goals.

 

Duties and Responsibilities

• Develop and implement strategic plans to optimize warehouse operations and meet company objectives.
• Identify opportunities for process improvements, cost reductions, and revenue growth.
• Oversee all aspects of warehouse operations, including receiving, storage, picking, packing, and shipping.
• Ensure compliance with safety regulations, quality standards, and operational procedures.
• Allocate resources efficiently, including manpower, equipment, and space, to maximize productivity and minimize costs.
• Manage inventory levels and stock replenishment to meet customer demand.
• Monitor key performance indicators (KPIs) to assess warehouse performance and identify areas for improvement.
• Implement measures to enhance productivity, accuracy, and service levels.
• Liaise with customers to understand their needs and expectations.
• Ensure timely and accurate order fulfillment, resolving any issues or concerns promptly.
• Lead and motivate a diverse team of warehouse supervisors, coordinators, and associates.
• Provide coaching, training, and development opportunities to enhance team performance.
• Develop and manage departmental budgets, ensuring alignment with overall business objectives.
• Monitor expenses and implement cost-saving initiatives where possible.
• Drive a culture of continuous improvement, encouraging innovation and efficiency gains.
• Implement lean principles and best practices to streamline processes and workflows.

 

Educational background / Work experience

• Bachelor's degree in logistics, supply chain management, business administration, or a related field. Advanced degree or relevant certifications (e.g., MBA, CPIM) are preferred.
• Minimum of 7-10 years of progressive experience in warehouse management or related roles, with at least 3-5 years in a managerial capacity.
• Demonstrated track record of success in optimizing warehouse operations and achieving business objectives.

 

Skills & Competencies

• Strong leadership and team-building skills.
• Excellent organizational and problem-solving abilities.
• In-depth knowledge of warehouse management systems (WMS) and inventory control methods.
• Ability to analyze data and make informed decisions.
• Effective communication and interpersonal skills.

 

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Supervise and mentor a team of warehouse supervisors, coordinators, and associates.
• Provide direction, guidance, and performance feedback to ensure team effectiveness.

 

Preferred Qualifications

• Certification in logistics or supply chain management (e.g., CLTD, CSCP).
• Experience with implementing warehouse automation and technology solutions.
• Familiarity with regulatory requirements and compliance standards in warehousing.

 

Language skills

• Fluent in English (oral and written)

 

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires j