Assistant Director of Laundry Operations (Salary)

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.


Division: Management & Non-Union (MAN010)
Band 3

Assistant Director of Laundry Operations
Aloha & Welcome to Something Exceptional
At Mauna Kea Resort, exceptional hospitality extends far beyond the guest room experience. Behind every thoughtfully prepared room, restaurant service, and resort amenity is a dedicated team committed to quality, efficiency, and excellence. Our Laundry team plays a vital role in maintaining the high standards our guests, owners, and team members expect from one of Hawaiʻi's most iconic resort destinations.
We are seeking an Assistant Director of Laundry Operations who is an organized, hands-on leader with a passion for operational excellence and team development. This role is ideal for an individual who thrives in a fast-paced environment, enjoys leading and motivating diverse teams, and takes pride in ensuring that quality standards, production goals, and service expectations are consistently met.
Our culture is built on collaboration, accountability, and continuous improvement. We empower our leaders to drive operational efficiency, develop team members, and identify opportunities to enhance service delivery while maintaining the highest standards of quality and safety. Here, your leadership will have a direct impact on both the employee experience and the overall success of resort operations.
As a Hawaii Business Magazine "Best Places to Work" recipient for five consecutive years, we are committed to investing in our people through competitive pay, comprehensive benefits, career development opportunities, recognition programs, and outstanding travel perks through Marriott and Seibu Prince Hotels & Resorts Worldwide.
If you are ready to lead with purpose, support a high-performing team, and contribute to the operational excellence that defines Mauna Kea Resort, we invite you to join us.
Position Overview and Responsibilities:
As Assistant Director of Laundry Operations, you will assist the Director in overseeing the daily operations of the Laundry Department to ensure quality control, productivity, and service standards are achieved. You will play a key role in supervising team members, monitoring workflow, maintaining accurate records, and ensuring timely completion of deliveries and requisitions. This position requires strong leadership, attention to detail, and a commitment to operational efficiency while fostering a positive and productive work environment.
Working closely with the Director of Laundry Operations, you will support staffing, scheduling, training, and daily production activities to ensure the department operates effectively and consistently meets the needs of the resort, its guests, and internal departments. Your ability to balance administrative responsibilities with hands-on operational leadership will contribute significantly to the department's overall success.

Essential Duties:
1. Oversee the operations to coordinate wash times, production flows, and quality control to maximize production.
2. Maintain and tabulate all linen counts at the end of the day.
3. Ensure that all linen deliveries and pick-ups are done timely.
4. Ensure that the laundry area is clean and orderly.
5. Ensure safety procedures and policies are maintained and OSHA regulations are followed.
6. Assist in ordering and inventory of linen, chemicals, and supplies.
7. Prepare daily / weekly/monthly billing and production reports into spreadsheets for billing purposes at the direction of the Director of Laundry.
8. Prepare memos, complete forms, and process purchase requests/orders and reports.
9. Assist with payroll for the Laundry Department. Assist with scheduling personal holidays and vacation requests.
10. Assist with following up to ensure proper paperwork is received for sick calls and FMLA.
11. Assist in the acquisition of materials, supplies, and quo