UKI Technology Consulting - SAP Service Management - Senior Manager / Manager

General Information

Location: Dublin / Cork

Available for Work Visa Sponsorship: Yes

Business Area: UKI Tech consulting

Contract Type: Full-Time – Permanent

 

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY have a number of career opportunities available, and we are interested in meeting candidates who are looking for a new challenge, one where you can develop your range of skills significantly. Be that a move out of industry into practice, or from within practice into advisory services. We are looking for future leaders with a genuine creative vision and the confidence to make it happen. Our opportunities will allow you to apply your expertise to a variety of projects whilst offering you excellent career progression opportunities.

 

The Team and the opportunity

Are you ready to take your career to the next level? Join our dynamic Tech Consulting team at EY Ireland as an SAP Service Management – Manager. This is a fantastic opportunity to work on cutting-edge projects that will shape the future of our clients' businesses. You'll be at the forefront of technology, helping to design and implement integration strategies that drive business transformation and improve bottom lines. If you're passionate about technology and looking for a role that offers variety, challenges, and the chance to make a real impact, this is the job for you.

 

Your Key Responsibilities:

As an SAP Service Management – Manager.

• Participating in design workshops to gain a clear understanding of our client’s industry and business requirements.
• Learning about accelerators such as SAP Model Company or EY’s Pre-Configured Industry Solutions for potential use as design accelerators on client engagements.
• Customize SAP Service Management functionalities to meet the specific needs of clients, including asset management, work order planning, scheduling, resource allocation, and service execution.
• Lead the design and implementation of SAP Service Management, considering best practices and industry standards.
• Drive the development and maintenance of the SAP Service Management architecture, ensuring scalability, reliability, and flexibility.
• Collaborate with cross-functional teams to define project scope, timelines, and resource requirements.
• Producing key project deliverables including design and configuration documentation, functional specs, data migration specs, test scripts, training materials etc.
• Sharing knowledge of best practice within the SAP team and across other firm disciplines, as well as developing other members of the SAP team
• Supporting the development of the SAP practice, including leading internal team activities, supporting sales activities, and facilitating client events.
• Implement and manage SAP FSM to optimize field service operations.
• Utilize SAP Plant Maintenance to ensure efficient maintenance processes.

 

 

Skills and Attributes for Success:

To excel in this role, you should have:

• A third level qualification in Business, Technology, Engineering, or a related discipline

• A minimum of 7 years’ experience delivering in SAP Service Management, with a proven track record of successful implementations and support 
• Experience in implementation of S/4HANA Service Management solutions for utilities industry

• Experience with, or demonstrable understanding of, S/4HANA best practice processes, key benefits, and implementation scenarios

• In depth knowledge of SAP Service Management and Plant Maintenance Moduls including configuration, customization and integration with other SAP modules and external systems (e.g., SD, MM )

• Strong ability to lead, mentor and motivate teams, adopting a collaborative and supportive approach

• Proven ability to build and leverage relationships with senior-level clients

 

Ideally, You’ll Also Have:

• Relevant SAP certifications in Utilities or related modules
• Knowledge of Customer engagement for Utility and SAP Field Service Management.
• Expe