Port Quality Specialist

Role Summary:

This position is responsible for testing and improving software updates, creating and improving efficient production processes at ports, and maintaining a comprehensive quality control system to ensure the highest quality standards for vehicles arriving at ports.

In addition, the following topics are part of the Port Quality Technologist daily tasks:

• Maintain and repair VWGoA corporate vehicles as needed; develop and document repair procedures and validate repair information.
• Coordinate a team of employees daily or as required during peak workload times under the direction of the Supervisor.
• Serve as the back-up for the Port Technical Quality Representative as liaison for the factories and VWGoA.
• Manage and input any of the financial systems or reports exclusive to VWGoA employees and pertinent to VWGoA business
•  Create repair processes for internal actions
• Define best practices for stop orders.
• Work with PQO Engineers and Residents to resolve Flamingo Scrip Issues.

Role Responsibilities:

Main responsibility - Quality Engineering (80%)

• Tests vehicles under varying conditions to determine and document cause of problems
• Communicates problems and solutions to VWGoA/VWAG Quality departments
•  Evaluates new diagnostic systems and procedures; verifies GFF and service publications
• Serve as the primary point of contact between VWGoA’s Bentley and Lamborghini brands and internal departments such as Engineering, After Sales, and Quality Assurance. 
• Repairs, tests, maintains, and updates VW/Audi vehicles to the latest technical level   
• Performs and evaluates repairs according to newly developed repair information  
•  Provides recommendations to internal departments for modifications to repair procedures  
• Performs accurate and timely analysis of failure modes in assigned models  
• Tests and validates field fixes
• Resolve flamingo related issues
• Participate in EFK training to become EFK certified
• Perform detailed analysis of failed components such as Engines, Transmission and e-machines to determine root causes.  
• Provides on-site vehicle launch support; order parts as needed  
• Prioritizes and plans testing procedure sequence
• Develops and manufactures test fixtures and diagnostic techniques
• Maintains a clean and orderly work environment, shop tools, and equipment necessary for stop orders
•  Maintain and update VWGoA Scan Tools
• Alert PQO managers of any repetitive tool concerns