Sr. Dir., IT Business Partner (Customer Facing; Manufacturing, Quality, Finance, Supply Chain)

GROW WITH US:  

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control  -IQ technology — an advanced predictive algorithm that automates insulin delivery.

But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

A DAY IN THE LIFE:

This position will be a trusted advisor and the primary IT point of contact to business line executives and managers. Working alongside Manufacturing, Quality, Finance, and Supply Chain teams, the role has the overall responsibility to serve as the strategic interface for business technology strategy development, solution discovery, service management, risk management, and relationship management.

YOU’RE AWESOME AT:

The Sr. Dir, IT Business Partner will:

• Establish the business relationship link between the Manufacturing, Quality, Finance, and Supply Chain and IT at the executive level.
• Partner with Senior Leadership to identify areas of greatest impact and determine technology solution(s) to execute.
• Development and execution of an IT roadmap aligned with clientele's priorities and long- term strategic imperatives.
• Review and analyze the effectiveness and efficiency of existing solutions and develop strategies and/or new proposed tools/applications for improvement.
• Work collaboratively across and within the IT Enterprise in planning, designing, developing, and deploying new applications and enhancements to existing ones.
• Lead a team of IT professionals, driving a high performing team culture aligned to business outcomes.
• Ensure technology remains in compliance with security and data privacy policies, standards, including accessibility, vulnerability, and website inventory management.
• Provide leadership with high value strategic consulting and guidance through key IT initiatives
• Lead development and upkeep of the Operations organization's technology roadmaps in support of their strategic ambitions.
• Continuously share knowledge of new technology opportunities and risks that can help drive competitive advantage, improved efficiencies, and effectiveness for Operations teams.
• Partner with Operations leadership and other key stakeholders to continuously review and prioritize their project portfolios.
• Work with peers in Global IT to define and address business limitations and establish best practices for the implementation and adoption of new systems, including relevant training standards.
• Educate Operations business partners on IT project intake and governance processes and standards.
• Communicate decisions, priorities, and relevant project information back to appropriate teams within IT, regarding business unit requests for projects and initiatives.
• Maintain the total cost of ownership of enterprise applications and cost and scalability with the growth of the company.
• Budget for planned needs and present justification for all unplanned expenses by assessing the business need and the Return on Investment
• Ensure department understands and complies with quality standards and requirements as documented.
• Continue to innovate by assessing new technology and reviewing the performance of existing systems so that the organization remains on the leading edge of innovation and continues to benefit from the technology investments.
• Supports the short-term planning for the department including headcount, budgeting, training, and systems requirements.
• Participates in the selection, development, performance appraisal, merit recommendation, and promotion of staff.
• Ensures department staff is properly trained, per designated training plan, before assuming job responsibilities.
• Develops and manages schedules and performance requirements of staff.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.