Inside Sales Representative

Criteria for Clickstop's internal hiring process:

• Employee has been employed with Clickstop for at least 6 months.
• Employee is Engaged.
• Employee is meeting the expectations of their current role.
• Employee is in good standing as defined by not currently under formal discipline and has not received formal discipline in the prior 90 days.  
• Employee and their current manager have discussed the opportunity prior to applying. 
  
  

What to expect during the internal hiring process:

Within three business days of submitting your application, you can expect the following: 

1. Your current manager will receive a notification from Greenhouse prompting them to complete a scorecard evaluating your engagement and performance in your current role. 
2. Your current manager and the Talent Acquisition Specialist (TAS) will meet to discuss the details of the scorecard, and it will be determined if we will proceed with your application.
• If we choose to proceed, you will receive an email from the TAS notifying you that we will be proceeding with your application and it will include a scheduling link to set up time with the open role’s hiring manager 
• If we choose not to proceed, you will meet with your manager to discuss why we will not be proceeding with your application at this time.  

Are you motivated by building relationships, solving problems, and helping customers find the right solutions? Join our award-winning company and culture as an Inside Sales Specialist for our Fasteners Plus brand and play a key role in driving growth through customer-focused selling, business acumen, and strategic problem solving.

“If you are ready to work in an environment where you are allowed the freedom and responsibility to act like an owner, and have a passion for helping customers, you won't regret joining Clickstop!” – Tammy, Current Employee

Clickstop is looking for top talent to join our inside sales team as an Inside Sales Specialist!  What does this mean?

• The way we do inside sales at Clickstop is different from what you may think about traditional inside sales. Make sure to ask us about it!
• You are the primary owner of inbound customer calls and would collaborate daily with Customer Service and Business Development teams to holistically meet customer needs.
• Taking the first step in an established growth path towards a Business Development Consultant role for interested and qualified Inside Sales employees. 
• Dedicating time to developing highly impactful skills and relationships as an Inside Sales Specialist is required before consideration of a change in role.
• Gaining foundational skills and knowledge that you will utilize with our Fasteners Plus customers as their key resource.
• Winning and losing as a team. As Employee Owners, when Clickstop wins, we win!
• As a result of the team mentality at Clickstop, we do not have a commission structure in place for our sales roles. This is truly a team!

What you’ll be doing:

• Aligning with Clickstop’s Core Values to drive our culture and business forward.
• Building strong customer relationships while identifying opportunities to grow business and create long-term value.
• Delivering consultative, solution-oriented support that balances customer needs with business growth.
• Completing daily responsibilities with accountability, integrity, and strong business awareness.
• Identifying opportunities to improve customer outcomes, processes, and overall sales effectiveness.

Sales & Customer Support Responsibilities

• Build strong customer relationships through responsive, consultative communication across phone, email, and digital channels.
• Identify customer needs, qualify opportunities, and recommend solutions that align with customer goals and business objectives.
• Manage quotes, orders, follow-up, and issue resolution with accuracy, urgency, and strong attention to detail.
• Partner cross-functionally to support seamless customer experiences while identifying opportunities to improve sales processes and