Lead Maintenance Technician

AAA Club Alliance (ACA) is hiring for a Lead Maintenance Technician to join our Facilities team! This is a full-time position reporting into our Cincinnati office 5 days a week (Monday-Friday) with travel to other ACA locations as assigned.

What We Offer:

• Competitive hourly rate
• Eligibility for Annual Merit Increase
• Health & Life Insurance
• 3+ weeks of paid time off accrued during your first year
• 401(K) plan with company match up to 7%
• Tuition Reimbursement and Professional Certification Opportunities
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a complimentary AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability

The primary duties of the Lead Maintenance Technician are to:

• Act as main point of contact for external vendors for scheduling and more complex repair work in assigned market.
• Manage all renovation, reconfiguration, and/or move projects within approved timelines in assigned market. 
• Maintain primary site according to standards including mechanical systems (if applicable).
• In the absence of Supervisor, oversee any outside contractors/vendors in order to provide cost effective service to internal customers, including assignment of work from planned projects, service requests, and other sources.
• Perform or assign in-house repairs to the greatest extent possible before engaging contractor services.
• Research new equipment maintenance procedures and distribute information among all members of Facilities.
• Monitor work order system and respond to assignments in a timely, efficient and courteous manner.
• Assign and prioritize daily service tickets as required.
• Works with maintenance supervisor to plan work priorities, obtain necessary supplies, and assess skills needed to complete tasks.
• Collaborate with team members to discuss upcoming work assignments and delegate assignments based on team members’ skills and experience.
• Ensure maintenance and repair work is completely safely, effectively, and in a timely manner.
• Assist team members with technical issues or advanced problems with given assignments.
• Inspect work performed by team members.
• Inspect ongoing projects by visiting construction sites for update meetings and/or progress reports as required.
• Provide support and consulting services to Facilities technicians and mechanics to resolve issues or concerns. 
• Work with architects, designers and other consultants in order to achieve project parameters as assigned.
• Act as essential personnel for assigned AAA locations on a 7 x 24 basis. Work weekend on-call rotation to provide after-hours emergency coverage.
• Perform other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent required.
• Minimum 5 years of experience in a facilities role, with emphasis in plumbing, electrical, HVAC, and general building maintenance solutions required.
• Three years of progressive experience in building operation and maintenance preferred.
• Valid driver’s license with clean driving record required.

Knowledge Skills and Abilities:

• Demonstrated ability to lead facilities related projects; Site closures/ opening, relocations, store refreshes.
• Effective written and oral communications skills to enable accurate completion of assignments and projects and effective interaction with others.
• Ability to handle materials, tools or equipment.
• Extensive knowledge of building systems such as plumbing, electrical, and HVAC.
• Ability to prioritize tasks and to delegate them when appropriate.
• Exceptional attention to detail and time management skills.
• Ability to maintain a consistent teamwork mentality.
• Proficient with Microsoft Office Suite or related software as needed to complete reports, logs, and inventory.
• Ability to interact with all levels of the organization.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave 
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Chec