Jobs and Careers

Credentialing Project Administrator

USA-Remote, United States, United StatesRemotefull_timeVerifiedPosted 25 Jun 2026

💰 $73,000/yr($61,000/yr – $73,000/yr)

About the role

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Job Summary

This role is responsible for leading credentialing-related initiatives that directly impact revenue cycle performance and operational efficiency. The position drives end-to-end ownership of process improvements, translating accounts receivable and denial trends into actionable workflows and scalable solutions. Key responsibilities include developing and maintaining reporting tools and dashboards to monitor performance, standardizing and documenting workflows, and training cross-functional teams on best practices. The role also leads remediation efforts and payer-related corrections, ensuring initiatives are executed effectively from identification through resolution. This position is a remote role with the ability to sit within any US locality.

Compensation: 61,000- $73,000 Annually with potential bonus

Responsibilities:

Ownership of credentialing ops systems (Salesforce Health Cloud and Verifiable)
Provide credentialing data integrity management
Subject matter lead for credentialing and payor enrollments
Change management including implementation and communication of improvements
Contribute to workflow and process development
Create and maintain reports and analytics as well as support ticket functions
Respond to Cred Ops support tickets (help desk) related to reports and any ticketing tools
Train new hires and other LSH team members
Create/update/maintain credentialing and credentialing ops resources
Creation and maintenance of Payor and State specific SOPs for Managers and Coordinators
Maintain and ensure security of shared access drives/files
Training and meeting facilitation
Participation in cross functional initiatives
Other items as assigned
Lead credentialing-related initiatives impacting cross functional departments
Translate AR/denial issues into trackable workflows and process improvements
Build and maintain reporting, dashboards, and tracking tools (Salesforce, KPI reports)
Document workflows and train teams on standard processes
Own initiatives end-to-end, including remediation projects and data corrections

Skills & Experience:

2+ years of operational experience working in a credentialing healthcare operations or administrative role
Salesforce Health Cloud and Verifiable credentialing software or similar experience
Adept at using Microsoft Office Suite, especially Excel
Flexible and adaptable in learning and understanding new technologies
Analytical and detail-oriented, a problem solver
Customer service oriented
Strong written, verbal, and interpersonal communication skills
Ability to effectively prioritize and execute tasks
Ability to work independently and proactively as well as being a team player
Highly organized with strong attention to detail and accuracy
Qualified candidates must be legally authorized to be employed in the United States
LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, ge