Manager, Trust Administration Services - Manager of Corporate Trust - Mt. Laurel, NJ

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$141,960 - $213,200 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

TD Wealth

Job Description:

This role is solely for the position of 'Manager of Corporate Trust'. The Manager, Trust Administration Services manages all aspects of the administration of fiduciary trust accounts. Manages assigned resources for optimal efficiency, productivity and client service. Manages select, significant and sensitive accounts personally. Manages team of 10 - 15 Trust Advisors.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Contributes to the financial results of the organization by leading, coaching and developing Employees to identify and maximize all opportunities for sales and retention
• Manages own book of fiduciary accounts to maximize profitability, client satisfaction and retention
• Provides a high level of service, communication and advice to trust beneficiaries
• Ensures timely and accurate trust administration in accordance with terms of document
• Manages expanded use of technology to improve operational effectiveness and efficiency
• Evaluates systems capabilities and requirements meet current and anticipated business needs
• Identifies additional client needs and makes referrals to business partners as appropriate
• Maintains a high level of professional expertise as Trust Administration subject matter expert
• Responsible for assisting sales team in meeting fiduciary sales, retention and profitability goals and managing, monitoring and minimizing risk
• Future focused, foresees gaps, trends and negotiates/influences direction across Wealth Management Trust Group
• Maintains high performance standards - Coaches and demands excellence of self and others
• Provides specialized expertise and serves as resource to team and other Wealth partners on trust administration procedural and risk issues
• Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to Employee policies, procedures, CRA EEO/ AA, as well as all job relevant Risk Management and Corporate standards
• Ensures TD Bank maintains successful audits and exams within all areas
• Manages vendor relationships that support the business; proactively identifies, monitors, and manages risk issues, escalating as necessary to minimize risk of loss/error
• Raises the profile of TD Wealth Management through community involvement
• Models company culture both internally and externally

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below
• 10+ Years related experience required
• Management experience and leadership skills, with ability to motivate team members effectively
• Ability to negotiate, manage relationships and influence across Business Lines
• Challenges the "way things are done" and drives change by being a "change agent"
• Systematic, integrated thinker and critical/analytical thinker
• Enterprise Business acumen - has business and Wealth Management credibility
• In-depth knowledge of trust administration, fiduciary law, and the probate process
• Excellent business development and relationship management skills, including the ability to partner with sales team to provide fiduciary expertise
• Strong execution skills and action oriented – m