Senior Data Analyst

About Arlo:

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.

We’re looking for a Senior Data Analyst to join our analytics team. This is a great opportunity for someone with a few years of experience under their belt who’s ready to take on more responsibility and grow their impact in a fast-paced, data-led environment. 

As a Senior Data Analyst, you’ll work across our product, subscription, and hardware ecosystem to deliver insights that directly influence how we design experiences, retain users, and grow our business. You'll have the space to operate independently on well-scoped projects while learning from experienced analysts and collaborating with product, engineering, and marketing teams across Europe and the US. 

What You’ll Be Doing 

• Analyse user behavior across our cameras, doorbells, and subscription plans to uncover patterns, identify opportunities, and highlight risks 

• Build dashboards and reports using SQL and tools like Tableau or Looker to track key business metrics, such as: 

• Subscription conversion 

• Monthly active users (MAU) 

• Customer churn 

• Lifetime value (LTV) 

• Average revenue per user (ARPU) 

• Partner with product teams to measure feature performance and run A/B tests 

• Work with our marketing and lifecycle teams to understand campaign performance and customer segmentation 

• Support instrumentation and data QA by partnering with engineers to improve tracking and event quality 

• Share insights with stakeholders through compelling storytelling and clear data visualization 

What You’ll Bring 

• 7+ years of hands-on experience in a data analyst, BI analyst, or similar role with a bachelor's degree

• 5+ years with a master's degree or equivalent 

• Strong SQL skills – able to write clean, efficient queries and handle large datasets 

• Experience with data visualization tools: Tableau desired; Looker, Power BI, or equivalent will be considered.  

• A solid grasp of subscription metrics and familiarity with mobile Business-to-Consumer (b2c) audiences. 

• Very comfortable working independently to scope and identify problems