Job Posting Title

Information Systems Network Management Specialist

Agency

308 STATE BUREAU OF INVESTIGATION

Supervisory Organization

State Bureau of Investigation

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Level I: $83,930.00
Level II: $88,127.00
Level III: $92,533.00

Job Description

This position is located in the IT Services Unit within the Information Services Division in Oklahoma City, OK.

Remote working will NOT be an option for this position.

Basic Purpose:

• Positions in this job family are assigned responsibilities involving the design, development, administration, installation, and maintenance of computer networks and operating systems.  This includes services such as equipment installation, troubleshooting, client support, coordination of services, and procurement, billing and budgeting requirements.

Major Work Duties:

• Design, Engineer, Install, and maintain wired and wireless data networks for the OSBI to support agency operations, including systems by which OSBI data networks and resources are accessed externally. Confer with OSBI users and external agencies to help plan for connectivity needs for Law-enforcement systems.
• Responds to and troubleshoot issues relating to OSBI’s wired and wireless network infrastructure including any interagency connections. Assist with after-hours network issues when needed. Take on and troubleshoot escalated network issues from Network Administrators as needed.
• Keep current in technical knowledge of network hardware, protocols, and standards. Pass on technical knowledge of OSBI systems to network administrators through teaching and documentation.
• Research and makes recommendations regarding improvement and acquisition of network infrastructure. Work with vendors to provide quotes for new acquisitions and renewals.
• Ensure OSBI networks adhere to security standards set by the FBI. Ensure security best practices are used in design and engineering.
• Assist other teams within ITS in the installation of the new systems when networking is needed.

Typical Functions:

The functions performed in this job family will vary by level, unit and organization, but may include the following:

• Plans, designs and coordinates computer networks or operating systems to provide support to agency operations.
• Performs professional and technical work in establishing and maintaining network services and systems; performs preventive maintenance; evaluates systems performance, responds to malfunctions and operating problems, and identifies and resolves causes.
• Confers with users to identify network requirements; coordinates with vendors, contractors, in-house technical staff or others to plan, design and implement new applications, modifications or improvements as needed; provides training and assistance to users in the operation and application of available systems.
• Conducts systems tests; implement engineering or software changes or enhancing systems performance.
• Develops information technology strategies, recommendations and plans for the procurement of new network technologies; conducts cost studies and participates in the preparation of budget work plans.
• Directs the procurement, storage and inventory of replacement and spare parts, software, and equipment; establishes and writes equipment specifications; coordinates with vendors or contractors for the purchase of supplies, equipment, or personnel services in accordance with the state purchasing laws.
• Recommends new and/or modifications to network standards. 
• Supervises lower-level staff.

Level Descriptor:

Level I: This is the basic level of this job family where incumbents perform entry level work in a training status to build their skills in installing and maintaining computer networks and can be considered technicians.  Incumbents are responsible for troubleshooting and providing support to end users, performs basic operational issues and problems and refer more complex issues and problems to higher-level staff. 

Level II: This is the career level of this job family where incumbents are responsible for performing a