Lead Revenue Cycle Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Overview:

We are seeking a Lead Revenue Cycle Specialist to join our team. This individual will be responsible for managing billing processes, mainly focusing on denials claims and performing accounts receivable analyses. The ideal candidate will have a very strong background in healthcare billing and experience in the home care sector.

Responsibilities:

• Assist in creating and distributing invoices to payers, ensuring accuracy, completeness, and timely dispatch.
• Support end-of-month billing processes, ensuring all billing information is accurate and up to date.
• Manage denial processes.
• Perform accounts receivable analyses/ratios,
• Respond to client inquiries related to invoices, charges, fees, and payment details. Provide clear and detailed explanations of billing information. Assist clients with making payments, setting up payment plans, and resolving issues related to payment methods such as credit card transactions or electronic funds transfers. Investigate and resolve billing disputes and discrepancies, including researching client accounts and collaborating with other departments to address and rectify errors.
• Maintain accurate client account information, including updating addresses, contact details, and payment preferences. Communicate effectively with clients via phone, email, or chat to provide timely and accurate information regarding billing and payment concerns.

Qualifications:

• Bachelors degree required
• A minimum of 7-10 years of experience in healthcare billing or medical office settinggs. Home care billing experience required.
• Strong Microsoft Office skills, particularly Microsoft Excel (pivot tables/V look ups a must)
• Proficiency with billing software specific to home care services and electronic health records (EHR).
• Excellent attention to detail and ability to handle complex billing inquiries and disputes.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!