General: AES KH - Tennessee

Skin Laundry is revolutionizing the way people of all skin types care for their skin by making cutting-edge laser technology safe, effective, and affordable. Our team of highly trained medical professionals is committed to helping you achieve your most beautiful skin with certified healthcare professionals that are highly trained on skin methods and overseen by a team of Medical Advisers.

Skin Laundry is growing and experiencing success in developing products, opening new locations and creating the ultimate experience for our clients! Our goal is to help everyone feel beautiful in their own skin. We do this by offering treatments that provide real results with no downtime. If you are eager to join an innovative company, want to be a valuable part of a team and brand innovating beauty and skincare, we want to hear from you!

This application is for the clinic-specific role of Aesthetic Keyholder (AES KH). Please utilize this if you are interested in working with Skin Laundry, but do not see a role open right now that matches what you are looking for. We are growing and always looking for great talent!

Location: Franklin, TN

Job Type: Full-time *minimum of 40 hours per week

Compensation for regularly scheduled shifts: $16 - $21 hourly(dependent on bona fide qualifications, experience)  

Availability & Schedule: Clinic Operating Hours (as posted on each clinic’s website *subject to change) including mall holiday extended hours and weekend availability. 

Ability to commute/cover other clinics: Reliably commute to all clinic locations within LAB Area and cover shifts as needed.

Physical Requirements: This role requires long periods of sitting and standing. Individuals are required to lift and move up to 40 lbs. in inventory and other clinic assets.

Job Summary  

We are looking for a dynamic and inspirational individual to support the clinic team to ensure the efficient running of the Clinic.

You will use your outstanding  leadership and sales skills to lead by example and  provide inspirational, authentic, and personalized client service to achieve all sales and client service targets.

If you are an ambitious self-starter with previous retail experience, looking for leadership development and growth, then this is the perfect role for you and the first step towards a long term and fulfilling career.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Reports To: Clinic Manager

Qualifications

• Proven retail experience, preferably within skincare and/or aesthetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software, Zenoti experience is a plus!

Experience and Characteristics: 

• Two (2) years of experience in Skin Care/Aesthetics or customer service preferred 
• Aesthetic license 
• Prioritizes customer service and has exceptional communication skills 
• Proficient in problem solving and finding creative solutions 
• Must be able to create a comfortable atmosphere for clients and team members 
• Attentive and a good listener 
• Attention to detail in following company and safety protocol  
• Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance 
• Goal oriented and self-motivated to achieve and exceed company benchmarks for success 
• Willing to learn and adapt to changes quickly 
• Comfortable and respectful with conflict management with clients and team members 

Responsibilities Include:   

• Creating curated client experiences. 
• Effectively introduce and promote customized, no-downtime facials and Skin Laundry products specific to the personal skincare needs for current and prospective clients. 
• Educating clients on the importance of the skin care protocols. 
• Celebrating the success of the results our clients experience. 
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