National Key Account Manager

 

 

National Key Account Manager

 

Location:  Norcross Working hours: 

 

 

 

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
 

 

 

Job Summary

POSITION SUMMARY: 

The National Key Account Manager (KAM) is responsible for managing and growing key client relationships for the DEUTZ Power Center (DPC) Network, ensuring high levels of customer satisfaction and loyalty. They develop and implement strategic account plans, identify growth opportunities, and collaborate with internal teams to deliver tailored solutions. The role involves frequent travel to meet clients, oversee service delivery, and attend industry events. Effective communication, negotiation, and strategic planning skills are essential for success in this role. 
 

ESSENTIAL DUTIES & RESPONSIBILITIES:  

The National Key Account Manager will be responsible for, but not limited to, the following duties: 

• Develop and maintain strong relationships with key national accounts to drive sales and customer satisfaction. 

• Foster customer loyalty and ensure high levels of customer satisfaction. 

• Develop and maintain strong relationships with key national accounts to drive sales and customer satisfaction. 

• Foster customer loyalty and ensure high levels of customer satisfaction. 

• Collaborate with internal teams to ensure seamless service delivery and address client needs. 

• Work with the Sales Director to align on sales strategies and objectives. 

• Monitor market trends and competitor activities to identify new business opportunities. 

• Utilize and interpret syndicated volume and pricing data to support ongoing pricing activities and drive value capture. 

• Provide regular updates and reports to the Sales Director on account performance and market trends. 

• Monitor and report on key performance indicators and financial metrics. 

• Lead change management programs and talent development initiatives. 

• Participate in capability-building workshops and training programs to stay updated on best practices. 

• Ensure that all reporting is submitted in a timely manner. 

• Perform other duties as assigned. 

  

Supervisory Responsibilities:  N/A  

  

Travel Demands: Frequent weekly travel within the territory, and quarterly travel to other local and outside assigned territory locations may be required with overnight stays. 

 

QUALIFICATIONS:  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

 
 

EDUCATION/EXPERIENCE: 

Required  

Preferred  

Description  

 

 X 

Undergraduate degree in Business Administration, Accounting, Finance or Decision Sciences. 

X 

 

 12+ years of work experience, with at 5+ years in a leadership role, particularly in sales / account management within manufacturing, project, services, or R&D environments 

X  

  

Strong knowledge of Microsoft Office products with particular focus on advanced Excel. Significant experience with pivot tables, look-up tables and macros required 

 

X 

Experience in the diesel engine, automobile, manufacturing, distributed/multi-location businesses, or service sectors 

 

ADDITIONAL REQUIRED SKILLS: 

• Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities. 

• Exceptional attention to detail and follow-through under tight timelines and pressured situations 

• Outstanding priority management, time management, and organizational skills 

• Ability to self-start and work without close supervision, understand what needs to