Sr. Manager, Social Media, Utility

<p><strong>Job Summary</strong></p> <p>The Sr. Manager, Social Media for Utility (work &amp; safety category) is responsible for designing and implementing content and social media strategy for an assigned business category. This role plays a key part in sourcing, curating, and creating compelling content to drive audience engagement, increase traffic, and convert leads into loyal fans, content creators, and brand ambassadors. The Sr. Manager partners closely with Utility &amp; Global marketing, eCommerce, Corporate Social Responsibility, and other cross-functional teams in a matrixed environment to ensure social media strategies align with brand guidelines, messaging objectives, and company values. In addition, this role leads a team of social media specialists, providing guidance and development to ensure the team stays ahead of platform capabilities, emerging trends, and cultural moments, driving a distinctive and impactful global brand presence.</p> <p><strong>Essential Functions</strong></p> <p>Description</p> <ul> <li>Develops and executes the global social media strategy for and calendar for Utility across multiple platforms to support marketing campaigns and activism efforts, leverage existing content, publish new content, and build connections with fans, content creators, and brand ambassadors across social channels for assigned category within approved budget.</li> <li>Defines Utility category’s organic social media objectives and key results and continually monitors, analyzes, and reports achievement against these objectives to leadership and stakeholders.</li> <li>Serves as the global point of contact for Utility social media, partnering closely with regional I&amp;E teams to drive alignment and execution.</li> <li>Leads and manages multiple external agencies handling social, creative, and production needs to deliver best-in-class content and campaigns.</li> <li>Works with Utility marketing team to influence influencer strategy and maintains relationships, contracts, and budgets to support influencer &amp; PR programs and activations around key products.</li> <li>Curates and creates written and visual content, stories and email strategies to support social media marketing initiatives across social media platforms, in collaboration with internal stakeholders and external brand influencers.</li> <li>Provides guidance, training, and best practice recommendations to internal stakeholders on the use of social media to drive engagement and other digital communications metrics.</li> <li>Provides coaching, context, and inspiration to Utility social media team through daily interactions, to prioritize work, lead issue resolution, and guide social media solutions that evolve the category’s social media strategy and team’s career development.</li> <li>O