Business Systems Analyst III

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Summary:

This role plays a pivotal role in developing advanced technology solutions to meet the current and growing demands of the Credit Union.  You will engage and partner with key stakeholders across the organization offering strategic insight and advice through complex analysis throughout the discovery, development, execution, and testing phases of assigned initiatives.

Responsibilities:

• Elicit business requirements, perform highly technical analysis, and make recommendations to translate business needs and product requirements into sound technical solutions.
• Design and produce technical documents, including workflows, technical specifications, data analysis, and end to end system documentation.
• Identify system and organizational impacts, through gaining a strong understanding of Credit Union backend systems.
• Partner with Technology and QA stakeholders throughout the project lifecycle to ensure delivered solution meets the business requirements, to quickly mitigate risks and resolve blockers, and develop robust testing and approval criteria.
• Provide strategic insights to senior management on system performance, recommending and implementing improvements as necessary.
• Provide mentorship and guidance to junior analysts and foster a culture of continuous learning.

Required Knowledge, Abilities, Skills:

• Bachelor's Degree and 5+ years relevant experience, Associate Degree and 8+ years relevant experience, or High School Diploma or GED and 10+ years relevant experience.
• Demonstrated experience as a specialized Business Systems Analyst, delivering multiple transformation projects simultaneously, with varied degrees of complexity and duration, preferably within the financial industry or credit union sector.
• Proven ability to define and solve difficult and sometimes Business problems, leveraging best in class technical solutions from conception to completion.
• Excellent analytical and problem-solving skills, with a strategic mindset and ability to think critically about business challenges.
• Proven ability to create standards, processes and procedures, and guidelines for IT partners.
• Demonstrated experience partnering with third party vendors in requirements gathering, defect remediation and problem resolution.
• Proficient experience in Product Development Lifecycle, ideally within an Agile framework.

This role is based in our Raleigh, NC office.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.